Do mailbox quotas matter to Outlook and OWA?

Great question from my main homie Brian Hill:

Is there a backend DB reason for setting quotas at a certain size? I have found several links (like this one) discussing the need to set quotas due to the way the Outlook client handles large numbers of messages or OST files, but for someone who uses OWA, does any of this apply?

Short answer: no.

Somewhat longer answer: no.

The quota mechanism in Exchange is an outgrowth of those dark times when a large Exchange server might host a couple hundred users on an 8GB disk drive. Because storage was so expensive, Microsoft’s customers demanded a way to clamp down on mailbox size, so we got the trinity of quota limits: prohibit send, prohibit send and receive, and warn. These have been with us for a while and persist, essentially unchanged, in Exchange 2013, although it is now common to see quotas of 5GB or more on a single mailbox.

Outlook has never had a formal quota mechanism of its own, apart from the former limit of 2GB on PST files imposed by the 32-bit offsets used as pointers in the original PST file format. This limit was enforced in part by a dialog that would tell you that your PST file was full and in part by bugs in various versions of Outlook that would occasionally corrupt your PST file as it approached the 2GB size limit. Outlook 2007 and later pretty much extinguished those bugs, and the Unicode PST file format doesn’t have the 2GB limit any longer. Outlook 2010 and 2013 set a soft limit on Unicode PSTs of 50GB, but you can increase the limit if you need to.

Outlook’s performance is driven not by the size of the PST file itself (thought experiment: imagine a PST with a single 10GB item in it as opposed to one with 1 million 100KB messages) but by the number of items in any given folder. Microsoft has long recommended that you keep Outlook item counts to a maximum of around 5,000 items per folder (see KB 905803 for one example of this guidance). However, Outlook 2010 and 2013, when used with Exchange 2010 or 2013, can handle substantially more items without performance degradation: the Exchange 2010 documentation says 100,000 items per folder is acceptable, though there’s no published guidance for Exchange 2013. There’s still no hard limit, though. The reasons why the number of items (and the number of associated stored views) are well enumerated in this 2009 article covering Exchange 2007. Some of the mechanics described in that article have changed in later versions of Exchange but the basic truth remains: the more views you have, and/or the more items that are found or selected by those views, the longer it will take Exchange to process them.

If you’re wondering whether your users’ complaints of poor Outlook performance are related to high item counts, one way to find out is to use a script like this to look for folders with high item counts.

Circling back to the original question: there is a performance impact with high item count folders in OWA, but there’s no quota mechanism for dealing with it. If you have a user who reports persistently poor OWA performance on particular folders, high item counts are one possible culprit worth investigating. Of course, if OWA performance is poor across multiple folders that don’t have lots of items, or across multiple users, you might want to seek other causes.

Leave a comment

Filed under UC&C

The Perrysburg Express

The boys and I had been discussing where we should go on vacation. As usual, they wanted to go someplace exotic, like on a cruise. I counteroffered with a trip to our former home in Perrysburg, reasoning that it was an easy flight and that they’d like to visit friends. It turned out to be a great trip and a good example of the utility of personal aviation. The plan was for David, Tom, and I to fly to Ohio, where Matt would join us, then we’d all fly back together.

We left on a Sunday mid afternoon, loaded up our rental 182 with full fuel and our bags, and departed HUA for Bowling Green, Kentucky, 158nm to the north. There were some rainstorms moving from west to east near Nashville, so we had to dodge them a bit, but between guidance from ATC and the onboard weather data provided by my Stratus/Foreflight combination, that was no problem. It’s worth pointing out that the value of datalink weather in the cockpit is not for real-time storm avoidance. It’s to see where storms were the last time the weather data was updated and to plan routes so that you stay well away from potential trouble spots.

Anyway, the flight to KBWG was uneventful; when we landed, we called a taxi to take us to the National Corvette Museum, which I hadn’t previously visited. I think it’s fair to say that my jaw was at least partially agape the entire time. There are some spectacular cars there, and their memorabilia collection is excellent. Our lunch at the museum cafe wasn’t bad either. In fact, my only gripe with the entire stop was the taxi service; if you plan a trip through the Bowling Green airport be forewarned that taxis there are hard to come by and (at least for the two we had) decrepit nearly to the point of unsafeness.

From Bowling Green, our route of flight took us another 340nm to the northeast to the Wood County airport (1G0), coincidentally located in Bowling Green. As with many other county-owned airports, the Wood County airport is clean, modern, small, and lightly used, although Bowling Green State University has a flying club there and there’s a small FBO on the field. By the time we arrived, the building had closed but thankfully the vending and restroom areas are open so we could clean up a bit. Our friends Matt and Anita were kind enough to come get us, since there’s no good way to get a rental car in Bowling Green, Ohio on a Sunday evening; we had a great visit on the way to the hotel, the first of several.

The trip itself was marvelous. We went to a Mud Hens game, ate at all our favorite restaurants (yay for Mr. Freeze!), and saw many of our friends. I was shocked to see how much the “little” kids I used to teach in Sunday school had grown, and likewise I could tell that my adult friend were surprised to see David, Tom, and Matt in their 2013 editions. Perrysburg and the surrounding area didn’t seem to have changed that much. In fact, when we visited Imagination Station, the former COSI, it was surprising how little it had changed.

PaulR  Dell 20130813 006

take me out to the ball game… (not shown: chili dogs, scoreboard showing Mud Hens’ loss)

PaulR  Dell 20130814 019

just because I love sunflowers– this was taken next to the parking garage across the street from the science museum

On the trip back, we had too much stuff– Matt had brought 2 weeks worth of luggage with him back from Vermont, and we were already close to the weight limit on the 182, so we shipped some bags back via UPS. The 182 is a forgiving airplane but that’s no excuse for overloading it or loading it outside its acceptable center of gravity (CG) range, as difficult as that might be to do. For trips with all four of us, it looks like we’ll need a bigger plane, or to pack lighter.

On our return flight we planned a fuel step at the Springfield-Lebanon airport in Kentucky. As with 1G0, this airport seemed scarcely used. The very friendly attendant gave us the keys to a crew car and said “oh, I’ll be gone by the time y’all get back from dinner, so just leave the keys here on the counter”. True to her word, when we returned from an excellent lunch at Mordecai’s, she was gone, so we parked the car, fueled the plane, and departed again for the 220nm leg back to Redstone. Here’s how the flight went on the way back:

WP 20130815 008

see, naps do make the trip go faster

As a pilot and a father, that’s exactly what I’m aiming for: to make flights with my family so routine and uneventful that the kids fall asleep, get bored, and even quarrel a bit, just as they would in the car.. with the added bonus that a trip that would have taken 8+ hours each way in the car took less than half that. That’s one of the best parts of personal aviation: it’s a time machine, enabling you to go places in less time and thus making trips feasible that would otherwise be impossible. What’s not to love?

2 Comments

Filed under aviation

Thursday trivia #96

  • Apparently people with lots of self-control are happier. Makes perfect sense to me.
  • Butterscotch pudding popsicles? Yes please.
  • Or maybe key lime pie popsicles would be better.
  • I need to do a longer post on my progress so far with the coached fitness program I started a couple of weeks ago. So far, however, I am noticeably stronger (my best deadlift is now 245!), with better muscle definition. Despite eating like a horse on workout days, I’ve lost about 8 pounds so far.
  • Apropos of fitness: I loooove Fitocracy. What a great community. On the other hand, my local gym (1Fit) is almost always deserted; this is good for lifting, but not so good for community purposes.
  • I am starting transition training to the 182RG, meanwhile looking around for a weekend prep course for my instrument written. I’ve also decided to write a book (a short one, I hope) about the process of getting an instrument rating. It’s going to be self-published through Amazon. Stay tuned.

Leave a comment

Filed under aviation, Friends & Family, Musings

Microsoft Certified Systems Master certification now dead

I received a very unwelcome e-mail late last night:

Microsoft will no longer offer Masters and Architect level training rotations and will be retiring the Masters level certification exams as of October 1, 2013. The IT industry is changing rapidly and we will continue to evaluate the certification and training needs of the industry to determine if there’s a different certification needed for the pinnacle of our program.

This is terrible news, both for the community of existing MCM/MCSM holders but also for the broader Exchange community. It is a clear sign of how Microsoft values the skills of on-premises administrators of all its products (because all the MCSM certifications are going away, not just the one for Exchange). If all your messaging, directory, communications, and database services come from the cloud (or so I imagine the thinking goes), you don’t need to spend money on advanced certifications for your administrators who work on those technologies.

This is also an unfair punishment for candidates who attended the training rotation but have yet to take the exam, or those who were signed up for the already-scheduled upgrade rotations, and those who were signed up for future rotations. Now they’re stuck unless they can take, and pass, the certification exams before October 1… which is pretty much impossible. It greatly devalues the certification, of course, for those who already have it. Employers and potential clients can look at “MCM” on a resume and form their own value judgement about its worth given that Microsoft has dropped it. I’m not quite ready to consign MCM status to the same pile as CNE, but it’s pretty close.

The manner of the announcement was exceptionally poor in my opinion, too: a mass e-mail sent out just after midnight Central time last night. Who announces news late on Friday nights? People who are trying to minimize it, that’s who. Predictably, and with justification, the MCM community lists are blowing up with angry reaction, but, completely unsurprisingly, no one from Microsoft is taking part, or defending their position, in these discussions.

As a longtime MCM/MCSM instructor, I have seen firsthand the incredible growth and learning that takes place during the MCM rotations. Perhaps more importantly, the community of architects, support experts, and engineers who earned the MCM has been a terrific resource for learning and sharing throughout their respective product spaces; MCMs have been an extremely valuable connection between the real world of large-scale enterprise deployments and the product group.

In my opinion, this move is a poorly-advised and ill-timed slap in the face from Microsoft, and I believe it will work to their detriment.

18 Comments

Filed under FAIL, UC&C

Why I love working for Dell, Tuesday edition

I’m just shy of my three-month anniversary with Dell. So far I love it because, among other reasons…

…They match charitable donations dollar for dollar. I just dropped some cash to the Captain Jason Dahl scholarship fund, and if you are so inclined I encourage you to do the same. If you don’t want any of the prizes, I’ll be happy to take them off your hands.

…I have an actual LAPTOP DOCK again. You know, one of those handy things that lets you simply snap your laptop into it to attach it to external devices. This dock drives two monitors, and it has a ton of USB ports. I sorely missed real docking stations with my MacBook Pro.

…No one finds anything remarkable about sentences such as “Well, we can provision support out of either Guadalajara or Morocco” or “That shouldn’t be more than another dozen servers” or “For 63,000 mailboxes, we would need…”

…My teammates are highly distributed. On one project, I’m working with two Australians (one in Austin, one in Pleasanton), a West Virginian, two Texans, and a bunch of other people whose location I don’t know because it doesn’t matter where they are.

 

 

Leave a comment

Filed under Musings

Thursday trivia #95

Wow, it’s been one day shy of three months since my last Thursday trivia! Time flies indeed. I should be able to post these more regularly now that my summertime madness has died down a bit.

  • The book is content complete, and now I am working my way through technical edits and adding new material where needed. Expect another post on that shortly.
  • My oldest son just started his freshman year… of college. Boy howdy, that makes me feel old.
  • This week’s project: build a building-block Exchange design suitable for use at a customer with operations in some countries (notably Israel, Russia, Taiwan, and Turkey) where they are not legally allowed to use HA or DR services that migrate data from the home country to outside. For example, if you have mailboxes in Israel, you can’t have a stretched DAG to the UK, as that would violate local law. Fun times, and certainly educational.
  • I have started a group strength training and fitness program coached by John Romaniello. So far it’s been awesome; I love the workouts and the adjustment to my eating habits has been manageable so far. If you’re on Fitocracy, follow me here. I still have to measure my current body fat percentage, but don’t expect any before/after until I get much further into the program.
  • From the TMI department: resting pulse rate 52, total cholesterol 136, blood glucose 92. Looks like I am good to go for another year.
  • I just booked my flights for IT/Dev Connections! Now I need to finish building my slide decks and demos. 
  • One of the fun things about being back in Huntsville is discovering new restaurants and rediscovering old ones. Bo has given me some very valuable tips, but I am going to have to cut back to make sure I stay on my nutrition plan.
  • Speaking of Bo: if you’re not reading his series on marriage, and you are, or want to be, married, you should probably read it. It’s been very thought-provoking so far.
  • FOOTBALL SEASON APPROACHETH. I am excited.

1 Comment

Filed under Musings

Advice on communication

From a recent post to The Listserve (which you should join if you haven’t already), sent by someone who makes a living teaching rhetoric and communications:

…don’t get hung up on assuming the intent of the person communicating with you. What I mean is, it is impossible to know for sure what a person intended to mean when they say something to us. When I think of the missteps I make in everyday communication it is often because I assume why someone said something to me, I take offense at them for the purpose behind what they said. In reality, I can never know the intent behind their statement unless they tell me. Try and avoid making assumptions about the meaning of, and purpose behind, someone’s statement and see how it changes the flow of your communication.

This is valuable advice which I am determined to follow more closely. Now that my job entails working with a diverse set of customers, being a better communicator is increasingly important.

Having said that, remember that what is said is only part of what is communicated; there is also what is left unsaid, as well whether the communication is responsive, or not, to what you say. When you consider the totality of the communication, it may be possible to derive more information about intent– or it may equally be possible to make a wrong assumption. This is especially true of people who are avoidant, or who have personal, business, or political motives that lead them to conceal, evade, or avoid communicating clearly.

I’m reminded of RF test equipment such as signal generators. You use these devices to generate a particular waveform, which you then feed in to your transmitter or receiver so you can measure the output for distortion, clipping, and so on. You can measure how closely what you put in conforms to what you get out. Sadly we don’t have anything like that for human communication, apart from adaptive listening, which is a fascinating topic in itself but requires both parties to be actively engaged in the communication.

Always something new to learn…

Leave a comment

Filed under General Stuff, Musings

Time flies…

I just got back from a great flying trip from Huntsville to Perrysburg, Ohio (more on that in a later post today if I have time). In reviewing my logs, I was shocked to see that I have as much pilot-in-command (PIC) time in the Cessna 182 that I’ve been flying here in Huntsville as I do in the Cessna 172s I was flying in Palo Alto, Pensacola, and Huntsville– just over 50 hours in each. I just went over the 100-hour PIC mark, which means that by any standard I am still a novice; at the same time I am delighted to see the rate at which I’ve been accruing time, experience, photos, and memories.

Leave a comment

Filed under aviation

Weiner’s Laws

Aviation Week recently ran an article listing 15 laws developed by Earl Weiner, an aviation safety pioneer I had not previously heard of. Some of them will be immediately familiar to anyone who’s worked with computers for any length of time, while some are aviation-specific. All of them are worth pondering, though. I have long experience with computers that do exactly what you tell them to, but coupling such computers to the controls of an airplane mean that if you are ignorant or careless about how you interact with the computer, you may end up with a bent airplane.. or dead. (For example: AA 965, AF 447). Worth considering every time I sit down to prepare for a flight, and especially worth thinking about as we wait for the NTSB to release more details on the Asiana 214 crash. In the meantime, a partial solution: know your autopilot.

(and no, I don’t know why numbers 1-16 are blank either!)

WIENER’S LAWS

(Note: Nos. 1-16 intentionally left blank)

  1. Every device creates its own opportunity for human error.
  2. Exotic devices create exotic problems.
  3. Digital devices tune out small errors while creating opportunities for large errors.
  4. Complacency? Don’t worry about it.
  5. In aviation, there is no problem so great or so complex that it cannot be blamed on the pilot.
  6. There is no simple solution out there waiting to be discovered, so don’t waste your time searching for it.
  7. Invention is the mother of necessity.
  8. If at first you don’t succeed… try a new system or a different approach.
  9. Some problems have no solution. If you encounter one of these, you can always convene a committee to revise some checklist.
  10. In God we trust. Everything else must be brought into your scan.
  11. It takes an airplane to bring out the worst in a pilot.
  12. Any pilot who can be replaced by a computer should be.
  13. Whenever you solve a problem you usually create one. You can only hope that the one you created is less critical than the one you eliminated.
  14. You can never be too rich or too thin (Duchess of Windsor) or too careful what you put into a digital flight guidance system (Wiener).
  15. Today’s nifty, voluntary system is tomorrow’s F.A.R.

2 Comments

Filed under aviation

Microsoft releases new OWA apps for iPhone, iPad

Well, this is gonna be fun: Microsoft just released a new native mail/calendar/contacts app (which they’re calling “OWA”) for the iPhone and iPad. A few quick notes:

  • It is only supported with Office 365 wave 15 mailboxes. It may, or may not, work against on-premises Exchange 2013 mailboxes. (Update 130716 1509: Microsoft has in fact committed to on-prem support, but haven’t said when.)
  • It is a native app, with separate versions for iPhone (iPhone 4 and later) and iPad (iPad 2 and later). Both versions require iOS 6. Making a native app rather than just a bound web control means that the app can include some other cool features.. including gesture controls and voice control.
  • It supports Information Rights Management (and, yay, reading signed S/MIME messages). Oh, and it supports delegate access too. Oh, and online Personal Archives… and shared calendars, too!
  • No support for public folders, I’m afraid.
  • It uses Exchange Web Services, not EAS; to the Exchange CAS and mailbox roles, OWA on a device looks almost exactly like OWA in a browser.
  • VOTING BUTTON SUPPORT YES REALLY WOO HOO.
  • It has full offline functionality, powered by a local sqlite database.
  • When you request a remote wipe, the wipe request removes the app and all the data from its device but leaves the rest of the device untouched. This is a huge feature.

Of course, I’ll have full coverage of the app (and how to administer and manage it) in the clients chapter of Exchange 2013 Inside Out: Clients, Connectivity, and Unified Messaging. Until then, grab the client and play with it! I was able to download, install, and use it on my iPad3 without any trouble, but the App Store refused to allow me to download it to an iPhone 4. Stay tuned…

 

1 Comment

Filed under UC&C

Changing the Lync 2013 XMPP listening port

After being asked whether it was possible to change the port on which the Lync 2013 edge role listens for XMPP traffic, I spent some time searching the intertubes for answers, all to no avail. Then I got sidetracked and forgot about it; meanwhile, the person who’d originally asked came back with the answer:

  1. Log in to a Lync front-end server using an account that has CSAdministrator permissions
  2. Run
    Set-CsEdgeServer -Identity fqdn of edge -XMPPInternalPort portYouWant
  3. Restart the Lync Server XMPP Translating Gateway Proxy service.

Voila! Your Lync edge server will now use the port you specify.

Leave a comment

Filed under UC&C

Leaving messages for non-UM-enabled users

Recently I got a good question from a coworker. He was working with a customer who was piloting Exchange Unified Messaging, and the customer was a little confused by a poorly-documented behavior of Exchange UM.

Consider that you have four test users who are UM-enabled: Alex, Brian, Carole, and David. You also have four users with Exchange mailboxes who are not UM-enabled: Magdalena, Nick, Oscar, and Pete.

The customer reported that he could dial the default automated attendant, or into Outlook Voice Access, and use dial by name to call Alex, Brian, Carole, or David.

However, he had Exchange configured to allow callers to leave voice mail messages without ringing the phone first (what I call “the coward setting”; it’s controlled with Set-UMDialPlan –SendVoiceMsgEnabled:$false). He was able to leave messages for Magdalena and the other non-UM-enabled users, which surprised him and generated the question.

This does seem odd. It’s easy to understand why you can leave a message for the first four users: they are UM-enabled, so they have extensions to which Exchange can transfer the call. But why can you leave a UM message for a user who isn’t UM-enabled? It’s because leaving a voice mail directly for a user doesn’t involve ringing an extension, so not having an extension assigned isn’t an obstacle. When you select that user for a message, UM will play the greeting (which is almost certainly going to be the system-generated TTS version of the user name, as a non-UM-enabled user probably will not have recorded a greeting) and record the message, then deliver it through the standard path.

The More You Know…

2 Comments

Filed under UC&C

Does Test-OutlookConnectivity work?

I’m going to have to go with “no, it does not” as my answer, but you can try it for yourself.

First off, the cmdlet documentation says you can specify a probe type, but not what the probe types are. This is an unfortunate oversight, considering that you can’t use the cmdlet without it. However, a little more digging turns up a troubleshooting article that says you can do it like this:

[PS] C:\>Test-OutlookConnectivity -ProbeIdentity 'OutlookMailboxDeepTestProbe' -MailboxId paul@betabasement.com -Hostname betabasement.com

Sadly, when I do that, all I get is an error:

WARNING: Could not find assembly or object type associated with monitor identity 'Outlook.Protocol\OutlookMailboxDeepTestProbe\PAO-EX01'. Please ensure that the given monitor identity exists on the Server.

This duplicates results reported by fellow MVPs Paul Cunningham, Brian Ricks, and others; I’m mentioning it here to help make the community aware of the issue, in the hope that it will soon be fixed in CU2. If you’ve been able to get it to work, please let me know in the comments.

7 Comments

Filed under UC&C

TechEd Europe day 2, or, “A side trip to Segovia”

I woke up on time, showered and dressed, and took the shuttle bus to the convention center so that I could give my presentation on developing Exchange Web Services applications on iOS. While the talk itself went well, my demos failed, and I don’t know why– it didn’t seem to be the proxy issue I mentioned yesterday. I learned a valuable lesson, though; from now on I will always have a pre-recorded backup demo. In fairness, Navin Chand suggested that all speakers have backup demos, but I foolishly assumed that my demo would work (and, in fairness, in the nearly 15 years since my first presentation at a Microsoft event, they always have). Lesson learned.

Afterwards, I had another “ask the experts” session, along with Tom Kaupe from the Exchange Online Protection team at Microsoft. We got a few more good questions for the list of things I need to write about, but overall the session was fairly quiet– the attendees were obviously busy attending the day’s breakout sessions. When my shift was over, I took off for the metro station because I’d decided to make an afternoon trip to Segovia. Why? It’s full of good stuff, that’s why, including a Roman aqueduct, a huge cathedral, and the Alcazár de Segovia, a historic castle.

Getting there turned out to be fairly simple; RENFE, the Spanish national train service, has a high-speed express train that goes directly from Madrid’s Chamartín station to the Segovia station. The trip only takes about half an hour, so I jumped on the subway from the Campo de Las Naciones station adjacent to IFEMA, took it to Chamartín, and found that I had no idea how to buy a ticket for the commuter train. There is a ticket machine adjacent to the exit for the metro, but the trick turns out to be to exit the metro station and go aboveground to the actual train station. At that point I was easily able to buy a ticket for about 30€. With a bit of time to kill before the scheduled departure, I was able to find a shop selling sandwiches, where I had an excellent jamón serrano poboy– jamón on a baguette. It was delicious. Too bad it’s so difficult to import Serrano ham back into the United States.

To board the train, I scanned my boarding pass and sent my laptop bag through a metal detector. That done, I took my seat on the train, waited about 10 minutes for our delayed departure, and then watched the countryside (and two very long tunnels) pass by. Sure enough, in about half an hour we arrived at the Segovia train station, which can charitably be described as “on the outskirts of Segovia.” The #11 bus runs directly to plaza de Artilleria, which is on the southeastern edge of the actual town of Segovia. For 1€, it was money well spent. There isn’t much to see along the bus route, but as soon as the bus gets within a few blocks of its terminal stop, you can see the aqueduct, which looks much like this:

DSC 1309

In the central plaza there are numerous shops and restaurants, including a Burger King. Many of them were closed for summer vacation, though– it looks like much of the town shuts down from mid-June until early July.

As far as I could tell, there’s no way to (legally) climb on top of or walk along the top of the aqueduct; it’s possible that I just missed the directions on how to do so, but I don’t think so. Adjacent to plaza de Artilleria, there’s a tourist information office where for 0.20€ I was able to use the bathroom, after which they gave me a handy free map. The clerk outlined a walking route down XXX street to the cathedral, then along YYY street to the Alcázar. I set out with her estimate of a 30-minute walk fresh on my mind and a 25-pound laptop bag on my shoulder. I may have neglected to mention that it was just under 90°F when I got there…

Despite the heat, though, the walk was quite pleasant. The Cathedral itself is stately on the outside but doesn’t have the overwhelming feeling that Notre Dame, for example, always imposes when I see it. It is still quite an impressive piece of work, as you can see here:

DSC 1327

 

However, the real magic comes on the inside, for which I had to pay another 3€. Oh, and I stopped along the way for a frozen yogurt; the clerk asked me for a choice between mango and “sandía,” which I chose because it looked tropical. Surprise! That word means “watermelon”, yuck, spit. Actually, because European frozen yogurt doesn’t have anywhere near as much sugar as the American equivalent, the combination of the yogurt flavor and the watermelon was actually quite good… but I’ll be more careful next time. But I digress. Whatever your opinion of the religious beliefs which motivated it, it is hard not to be impressed with the craftsmanship and effort that went into the interior of the cathedral. I am not sure, for example, what this display is all about but it is certainly fancy:

DSC 1343

I think my favorite part of the cathedral was the architecture itself. For example, this walkway had a very welcome breeze blowing through it; it was quiet and cool, with a glimpse of the inner courtyard’s garden. I enjoyed the interplay of the lines and shadows with the patterns of stone on the ground.

DSC 1346

After another 10 minutes or so of walking,  arrived at the Alcázar de Segovia itself. You can’t really see it from far away because it’s set adjacent to a ravine which serves as a dandy natural moat. There’s also a pleasant park with large trees screening it. Walking past the park quickly brings the castle itself into view.

DSC 1360

Stepping off to the side really makes clear how the original structure takes advantage of the terrain– you can see that the ravine descends well below surface level. (It goes deeper still but the lens I had wasn’t wide enough to get it all). 

DSC 1362

 

The castle itself is full of all sorts of nifty artifacts, including a museum dedicated to artillery– the castle used to be the site of the royal college of artillery. There are also several suits of armor, cannons, and so on. I finished my tour by climbing the Torre de Juan II, which requires navigating 157 very narrow, very steep steps up a spiral staircase. Along the way you can see the engineering features that helped provide defense in depth for the castle: downward-facing arrow slits, holes for pouring burning oil, and the like. It was well worth the climb, however, because the view was superb. My favorite picture from this part of the excursion was this shot of the cathedral and the city of Segovia. I also had a good time taking pictures of various tourist couples who wanted their photo taken with the city as a backdrop. One of them returned the favor (notice my spiffy Exchange shirt; its presence makes this post TechEd-related).

DSC 1389

DSC 1387

After my tour of the Alcázar and tower, I went to the small café located on the grounds. It’s located in the building that used to be the royal chemistry lab, and I can believe it; I’m not sure what kind of crack they put into the hot chocolate but it was the best beverage I’ve ever had– like drinking liquid chocolate pudding. Sadly they were out of churros, but that’s probably just as well. So fortified, I walked back into town, caught the #11 bus again, took the train back to Madrid Chamartín, then took the metro back to the hotel. All in all, a day well spent!

1 Comment

Filed under Travel

TechEd Europe, day 1

TechEd Europe opened on Tuesday, while I was still in transit. I missed the keynote, which is pretty much par for the course. I think the last TechEd keynote I attended was the 2005 version that included BattleBots.

My first assignment for the day was working in the Ask the Experts area. That’s not necessarily what it’s called, but that’s what we all call it. ATE is my favorite part of attending conferences such as TechEd and MEC because you never know what kind of questions you’ll get from attendees. They range from very simple to incredibly complex and environment-specific. The interpersonal dynamics are fun too, because different attendees have different attitudes towards the product and their experience with it: some positive, some negative, and some befuddled. I always enjoy meeting live customers and finding out what kinds of challenges they face, and ATE is the perfect venue for it. (I have a separate post planned in a day or two summarizing the questions I’ve gotten while I’ve been here.

DSC 1277

After working ATE, I went and had a delicious lunch of grouper in some kind of salsa. It was certainly better than the normal convention-center food. And speaking of better, the event staff here has been fantastic– uniformly cheerful and helpful.

After lunch, I went to find the speaker’s lounge. Along the way I noticed a sign for the prayer rooms, something I’ve never seen at TechEd before. I considered going there to work on my demos, but good sense won out and I went to the lounge instead. While there I found the same problem I’d noticed at TechEd in the US: my demos didn’t work. The code they run attempts to do an Exchange Autodiscover connection to autodiscover.robichaux.net, which a) should work from anywhere because b) it’s hosted by Microsoft. However, it didn’t, and I couldn’t figure out why, so to do my New Orleans demos I tethered to my cellphone and used the network. I had the same problem here, sad to say,and I assume it’s because there is some upstream proxy or router stripping out a header that my code needs… but darned if I know what, and I didn’t have time to run through Fiddler to see. I decided instead to download NetShade, which fixed the problem pronto. 

Demos done, I went back to the show floor to walk around. There I had a great talk with Kemp Technologies’ Bhargav Shukla, who is one of my fellow MCM instructors (though he teaches both Exchange and Lync). Among other interesting topics, I learned that Kemp has a prototype load balancing appliance for Windows Azure– not a device that goes on-premises and directs some traffic to an Azure network, but an actual VM that runs on Azure and does load balancing natively there. Microsoft isn’t quite sure how to package and sell Azure objects that are not applications, but I’m confident that they will figure it out. Bhargav also let slip that Kemp is in the process of adding PowerShell support to their load balancers, which marks a first as far as I know. It speaks well of them as partners in the Microsoft ecosystem when they embrace Microsoft’s technologies in such a comprehensive way. (The other takeaway from our talk: I’m jealous of the two days Bhargav spent driving a motorcycle around metro Madrid!)

I also got to meet Ed Wilson of Microsoft, the original Scripting Guy. He offered me the opportunity to write a couple of guest columns, and I eagerly accepted. Look for more news on that soon.

In the evening of the first day, TechEd historically holds a reception n the expo hall where attendees can mix and mingle. We had a great turnout at the combined Exchange/Office 365 booth; I gathered several good questions from attendees that I’ll be writing about a bit later. The energy of TechEd Europe is always quite a bit different from the US show; it’s smaller, so it feels less formal and less rushed. The exhibitor mix is different, too. Even large companies such as Dell and Intel which have a presence at both places typically send different staff. Microsoft is no exception; in addition to many of the folks I’d seen in New Orleans, Nathan Winters and a host of other European and UK Microsoft staff were on site.

I finally got back to the hotel about 9:30pm after a short but slightly confusing ride on the Madrid metro system. This seemed late, but of course by Continental standards it wasn’t even dinner time yet. I took care of some administrative baloney with my bank and mortgage companies, then remembered: someone had suggested I visit Madrid’s old post office (better known as Palacio de Comunicaciones). Although  I could have taken the metro again, it was nearly 11 before I left my room and I was in a hurry, so I took a taxi there, shot a ton of pictures (my favorite is below) and then taxi’d back.

DSC 1303

I noticed on the return that the area around the Melía Castilla has a surprising number of tall, slender, very attractive women just loitering on the street. I have no doubt that they are there to serve as tourist guides for anyone who is lost and needs help. Madrid is lucky to have so many fashionable ambassadors in such a convenient location, but since I knew where I was going I was able to make it back without any of their help.

After all that activity, I was pretty well exhausted, so I checked in to tell the boys goodnight and hit the rack– though it has many other charms, I can say that the hotel beds at this particular hotel are not unlike sleeping on a brick sidewalk. Then it was time to get up and get ready for day 2!

1 Comment

Filed under Travel, UC&C