“There is always room for improvement” in aviation

Bonus double Flying Friday post today. Why? Because this article is too good not to share.

…these NASA pilots were always at 350 when needed. It wasn’t 349 or 351. They always flew on-speed. For me, sitting in the backseat for my first couple of missions in ACTIVE, a whole new skill level was revealed. They flew this way all the time. They were always on parameters. They were always on-altitude. No 34,900 ft or 35,100 ft for them. It was 35,000 ft and not a foot higher or lower.

The author goes on to talk about how this precision inspired him to fly more precisely– “Why not,” he asks, “endeavor to fly as perfectly as possible? In fact, why not endeavor to fly as well as you possibly can all the time, versus ‘just good enough’?”

Exactly. That’s what I want, and what I try to do.

1 Comment

Filed under aviation

Dealing with partial loss of power

Andy, my primary flight instructor, has always described a pilot’s license as “a license to learn”. This may sound trite, but it’s true… if you’re doing things the right way.

This week’s FLYING LESSONS newsletter contained an interesting factoid: the Australian Transport Safety Bureau says that partial loss of power is three times more likely than complete engine failure. After reading the report, I am forced to agree with Thomas Turner that partial-power operation is under-taught; I know that in my relatively limited experience none of the instructors I’ve flown with mentioned how to deal with it or even how to recognize it.

Recognition, of course, sounds like it should be pretty easy: is the engine making as much power as it should? In a car, you can tell by your forward speed and/or acceleration: does the car accelerate normally when you push on the accelerator? There are also audible cues that may tell you whether the engine is working normally. In an airplane, the same audible cues may exist, but airspeed and climb performance are just as useful as the sounds you hear. If you have fancy engine instrumentation, then it may give you information such as cylinder head temperatures that tell you what’s going on.

The ATSB report calls out a fairly straightforward procedure for dealing with partial power loss: lower the nose to maintain best glide speed, find a place to land, and do so as soon as practical. No turns under 200′, and no troubleshooting the engine unless you have sufficient altitude to do so. It also goes into some detail about potential causes of partial power loss, including spark-plug fouling, fuel contamination, and problems with carburetor heat. All of these are things I will be more mindful of as part of my preflight and in-flight operations.

Always something new to learn…

Leave a comment

Filed under aviation

PC reliability: Apple, Dell, and lessons for servers?

Via Ed Bott, a fascinating article on real-world robustness from Windows 7 and Windows 8 PCs: Want the most reliable Windows PC? Buy a Mac (or maybe a Dell). You should read the article, which outlines a report issued by Soluto, a cloud-based PC health and service monitoring company. Their report analyzes data reported to their service by customers to attempt to answer the question of which manufacturer’s PCs are the most reliable. Apple’s 13″ MacBook Pro comes out on top, with Acer’s Aspire E1-571 coming in second and Dell’s XPS 13 in third. In fact, out of the top 10, Apple has two spots, Acer has two spots, and Dell has five. Ed points out that it’s odd that Hewlett-Packard doesn’t have any entries in the list, and that Lenovo (which I have long considered the gold standard for laptops not made by Apple) only has one.

The report, and Ed’s column, speculate on why the results came out this way. I don’t know enough about the PC laptop world to have a good feel for how many of the models on their list are consumer-targeted versus business-targeted, although they do include cost figures that help provide some clues. There’s no doubt that the amount of random crap that PC vendors shovel on to their machines makes a big difference in the results, although I have to suspect that the quality of vendor-provided drivers makes a bigger difference. Graphics drivers are especially critical, since they run in kernel mode and can easily crash the entire machine; the bundled crapware included by many vendors strikes me as more of an annoyance than a reliability hazard (at least in terms of unwanted reboots or  crashes.)

The results raise the interesting question of whether there are similar results for servers. Given that servers from major vendors such as Dell and H-P come with very clean Windows installs, I wouldn’t expect to see driver issues play a major part in server reliability. My intuition is that the basic hardware designs from tier 1 vendors are all roughly equal in reliability, and that components such as SAN HBAs or RAID controllers probably have a bigger negative impact on overall reliability than the servers themselves– but I don’t have data to back that up. I’m sure that server vendors do, and equally sure that they guard it jealously.

More broadly, it’s fascinating that we can even have this discussion.

First of all, the rise of cloud-based services like Soluto (and Microsoft’s own Windows Intune) means that now we have data that can tell us fascinating things. I remember that during the development period of Windows 2003, Microsoft spent a great deal of effort persuading customers to send them crash dumps for analysis. The analysis revealed that the top two causes of server failures were badly behaving drivers and administrator errors. There’s not much we can do about problem #2, but Microsoft attacked the first problem in a number of ways, including restructuring how drivers are loaded and introducing driver signing as a means of weeding out unstable or buggy drivers. But that was a huge engineering effort led by a single vendor, using data that only they had– and Microsoft certainly didn’t embarrass or praise any particular OEM based on the number of crashes their hardware and drivers had.

Second, Microsoft’s ongoing effort to turn itself into a software + services + devices company (or whatever they’re calling it this week) means that they are able to gather a huge wealth of data about usage and behavior. We’ve seen them use that data to design the Office fluent interface, redesign the Xbox 360 dashboard multiple times, and push a consistent visual design language across Windows 8, Windows Phone 8, Xbox 360, and apps for other platforms such as Xbox SmartGlass. It’s interesting to think about the kind of data they are gathering from operating Office 365, and what kind of patterns that might reveal. I can imagine that Microsoft would like to encourage Exchange 2013 customers to share data gathered by Managed Availability, but there are challenges in persuading customers to allow that data collection, so we’ll have to see what happens.

To the cloud…

1 Comment

Filed under General Tech Stuff, UC&C

Blacklist blacklist blacklist: the forbidden word

I just got chapter 6 of Exchange 2013 Inside Out: Clients, Connectivity, and Unified Messaging back from Microsoft Press. Like most other major publishers, Microsoft Press has a strict process to try to catch potentially offensive, libelous, slanderous, or sensitive terms before they appear in print. In this particular chapter, the editors requested many changes because of the odd vocabulary associated with message hygiene. For example, it’s OK to say “spam” to mean “an unwanted commercial e-mail message,” but it’s not OK to say “ham” to mean “a legitimate or desired commercial e-mail message” because in some book markets, ham is either unheard of or regarded as offensive.

However, they also busted me for using “blacklist,” as in “real-time blacklist.” This is the accepted term of art for a DNS-based system that allows an e-mail server to look up IP addresses of senders in real time to decide if they appear on a list of known or suspected spammers. Apparently “blacklist” is an offensive word in some contexts, although I’m having a hard time figuring out where or why.

Imagine my surprise when I fired up my Xbox tonight and saw this:

NewImage

Now, to be clear, I get it– Microsoft Press is not the same as IEB, Microsoft’s behemoth of a business unit. I’m sure they have different rules or something. And my editor, bless her heart, is only enforcing the rules forced on her by some clique of zampolits…but seriously?! Xbox LIVE has tens of millions of worldwide customers who are seeing this forbidden word. On the other hand,  my book, if I am very lucky, may sell as many as 25,000 copies (that would make it a runaway hit by computer book standards), and yet I can’t use a well-known and commonly accepted term in context.

Sheesh…

3 Comments

Filed under FAIL, UC&C

Exchange OWA IM integration and Lync trusted application pools

I am a bit ashamed to say that I wasted most of a day on this, but I’m posting this in the hopes that I can help someone else avoid the same mistake I made.

I just spent about five hours troubleshooting why I couldn’t get Exchange 2013 Outlook Web App to display IM and presence data from a Lync 2013 standard edition server. I had carefully followed the integration steps in the documentation, including the part that says this:

If you have installed the Microsoft Exchange Unified Messaging Call Router service and the Microsoft Exchange Unified Messaging service on the same computer then there is no need to create a trusted application pool for Outlook Web App. (This assumes that the server in question is hosting a SipName UM dial plan.

So, having read that, I didn’t set up a trusted application pool or trusted application… and IM didn’t work.

I fussed with certificates. I read a ton of documentation. I swore. I drank too much diet Coke. I ran OCSLogger and found errors about an unknown peer. “AHA!” I thought. “There must be an error in the docs and you really do need to create a trusted application pool.”

So I created the pool and the trusted app. Two quick lines of PowerShell, a quick login to OWA, and voila:

NewImage

As much as I would like to claim that it was a documentation error, this was pure fail on my part: the problem was that my Exchange 2013 server doesn’t host a SIP dial plan, so Lync doesn’t automatically add it to the Lync known servers table. It will have a SIP dial plan when I get to the next section of this chapter, but that’s a post for another day.

So, in summary: yes, you do need to create a trusted application pool and application for your Exchange servers even if they are multi-role unless they are hosting a SIP dial plan. 

Now, time for another diet Coke…

5 Comments

Filed under FAIL, UC&C

Go or no-go revisited

Thomas P. Turner is a flight instructor and businessman who publishes an exceptionally useful weekly aviation newsletter called Flying Lessons. Recently he’s been focusing on trying to help pilots understand what’s truly risky about flying, and to provide some standards to help improve proficiency in those situations. As part of that process, in this week’s newsletter he linked to a matrix of go/no-go rules that I really like: the Categorical Outlook Flying™ matrix. The basic point of this matrix is to provide a simple, clear set of guidelines to help pilots of all experience and skill levels make good decisions.I don’t want to reproduce the entire matrix, but here’s a snippet:

If the outloook is… …and you’re flying… over   during… then suggest:
  VFR VFR   flat land   day GO  
        flat land   night GO  
        unfamiliar area day GO  
        unfamiliar area night GO  
        mountains or water day GO  
        mountains or water night NO-GO  
    IFR   flat land   day GO  
        flat land   night GO  
        unfamiliar area day GO  
        unfamiliar area night GO  
        mountains or water day GO  
        mountains or water night GO  

This doesn’t seem that instructive– after all, all but one of the suggestions are “go”. However, the real beauty of this approach is that it breaks down the go/no-go decision into multiple factors, including weather, time of day, terrain, and flight rules. These factors correspond pretty well with some of the major risk factors associated with flight. Night VFR over mountains is more risky than day VFR over mountains– not because of the airplane, which doesn’t know it’s dark, but because of the difficulty of finding a safe place to land if there’s a problem.

The full set of matrices is well worth looking at. I like this approach and plan to incorporate it into my own personal minimums; the matrix above is already pretty much how I plan, but the “marginal VFR” matrix, which I haven’t shown here, is where things start to get a bit more interesting…

2 Comments

Filed under aviation

Palo Alto-Petaluma and back

Tuesday afternoon I was working and decided to check out LiveATC.net, a web site that plays air traffic control audio for a huge range of airports worldwide. Soon enough I had fired up the Palo Alto tower, which led to looking out the window, which led to me reserving an airplane for a quick flight to Petaluma. Why there? It was just over 50nm away from Palo Alto, meaning that I could log the flight as cross-country time towards my instrument rating.

I got to the airport, preflighted the airplane, and enjoyed a smooth takeoff; departure had me do a right 45° departure and head towards the Oakland airport. I got on the radio with NORCAL Approach, who routed me over the runway 29 numbers at Oakland International and then cleared me further to the north. The sun was lowering in the western sky, which gave me a few pretty nice photo opportunities:

DSC 1167

Approaching KOAK rwy 29 from the south; the numbers are just out of frame on the lower right

DSC 1179

the city of San Francisco; that’s the Bay Bridge in the foreground

DSC 1192

the Golden Gate Bridge, with bonus freighter

DSC 1178

Both bridges, plus shafts of light through the city fog (you might need to see the full-size version to see them)

 

The Petaluma airport was easy to see, and I had a good landing on runway 29. Sadly, the diner there closes at 3pm, and I got there about 7:30pm. So, my key learning for this flight: verify the status of your proposed dinner destination before takeoff. I got out, stretched my legs, and fired the plane back up to return to Palo Alto; the night view was absolutely stunning, but I didn’t take any pictures.. maybe next time. Since it was dark, I went ahead and shot 3 landings to update my night currency; my last landing was a power-off, short-field squeaker that would have pleased even my  picky CFI.

An evening well spent…

Leave a comment

Filed under aviation

MEC 2014: Austin, 31 March-2 April 2014

This is pretty darn exciting: Microsoft has announced the official date and time of the Microsoft Exchange Conference (MEC) in 2014. It will be held in Austin, home of at least one of the original MECs (the first one, maybe? I wasn’t there so I’m not sure) from 31 March to 2 April 2014. 

I am sure that nothing bad will come of Microsoft’s decision to include April Fool’s Day as part of the conference. Nope, not at all.

On a personal note, I am excited that the conference will be in Austin. It’s one of my favorite cities, and I’ll be making side trips to see family (Hi, Lee Anne!) and friends while there. I also believe that we should have an Exchange-themed visit to the Salt Lick BBQ. Stay tuned for details!

Leave a comment

Filed under UC&C

A beautiful meditation on flying

I grew up reading Flying magazine. There always seemed to be copies around the house, along with books written by stalwart columnists such as Gordon Baxter (“File IFR even if you’re just going to the men’s room.”) and Dick Collins. I learned a great deal (mostly about what not to do) from reading the “I Learned About Flying From That” series, and I’ve happily enjoyed the magazine as it’s evolved to its present form, with a few minor nits that I’ll talk about another time.

Dick Collins is still writing. A couple of years ago, Sporty’s relaunched “Air Facts,” a magazine once run by Dick’s father, Leighton Collins. It’s now a web site and not a print magazine, but I still read and enjoy it. Earlier this week, Dick wrote a beautiful piece on a lifelong romance. No, not him and his airplane… him, his airplane, and his wife Ann, who sounds like a marvelous woman.

Read it.

Leave a comment

Filed under aviation

Thursday trivia #92

Leave a comment

Filed under Friends & Family, General Stuff, Musings

Exchange 2013 Cumulative Update 1 released

I don’t have time to write a lengthy post detailing the changes and improvements in CU1, so go read this and this instead. Pay particular attention to the section in the Exchange team blog post about mailbox sizes. Happy installing!

Leave a comment

Filed under UC&C

Go and no-go decision making

(Yes, I know it’s not Friday. That’s because on Friday I was busy… flying. Not flying myself, you understand; rather, I was being flown by the fine folks at Delta from SFO to ATL and then on to HSV.)

I had already planned my weekend around the trip to Alabama to see the boys, but early Thursday morning received some bad news: my Uncle Edgar had passed away in Houma, Louisiana, and his funeral service would be first thing Monday morning. That seemed like a great opportunity to get some cross-country time; I could rent a 172 from the Redstone flying club, fly KHUA-KHUM in about 3.5 hours, and easily make both the Sunday night wake and the Monday service. I jumped online, reserved an aircraft, and went about my business… at least until I saw the weather.

AviationWeather.gov showed a strong chance of rain and scattered thunderstorms Sunday in Huntsville. So did the Weather Channel, but the WAAY-TV forecast called for scattered light rain. The local forecast for Houma for my arrival time looked good. What to do? I had a few options:

  • Adjust my flight time to get out of town before the bad weather. Of course, if I ran into any delays, that could be a problem.
  • Wait and see how the weather developed, planning on flying if there was no convective weather developing or forecasting.
  • Call Delta and book a flight to New Orleans.

As much as I wanted to fly down there myself, I chose option #3. That turned out to be exactly the right move, because the weather across southern Louisiana deteriorated Sunday morning. Here’s what the weather looks like right now, as I sit comfortably aboard my Delta flight. All that green crap in the lower right corner of the map has been forming and blowing up from the Gulf into north Alabama over the last 36 hours or so—but the forecast I saw on Thursday didn’t predict that.

wx

It might have been possible for me to adjust my departure time either earlier or later and still make the flight safely. However, the old adage that “it’s better to be down here wishing you were up there than up there wishing you were down here” certainly applies. At this time of year, convective weather can be unpredictable, and tackling it at night as a non-instrument-rated pilot in an aircraft without onboard weather display or radar would be foolish.

As WOPR said, sometimes the only winning move is not to play. So I sat this flight out, and I’ll build my cross-country time another day.

3 Comments

Filed under aviation

Edgar Anthony Babin, 1937-2013

Edgar Anthony Babin, 76, a native of Terrebonne Parish and resident of Houma, died at 4:13 a.m. Thursday, March 28, 2013. Visitation will be from 6 to 9 p.m. today at Falgout Funeral Home and from 9 a.m. until funeral time Monday at St. Bernadette Catholic Church. A military service will be at 10 a.m. Monday at the church. A Mass of Christian burial will be at 11 a.m. Monday at the church, with burial to be held at a later date.

He is survived by his wife of 57 years, Norma Jean Marie Robichaux Babin; sons, Ricky and wife, Tonya, Carey and wife, Venetia, and Robert Babin and wife, Earline; brother, Sidney Babin Jr. and wife, Lindy; eight grandchildren, Shane and wife, Amy, Steven and wife, Tracey, Chris and fiancee, Taylor Hoob, Becky and Seth Babin, Christine and husband, Stuart Lewis, and Craig Denison and Nicole Crochet; four great-grandchildren, Rayler, Ryan and Johnny Babin, and Kaydyn Crochet; good friends, Keith and wife, Andrea Faul; and numerous nieces and nephews. He was preceded in death by his parents, Sidney Sr. and Vivian Cadiere Babin. Pallbearers are: Steven and Donald Babin, Douglas Chauvin Sr., Keith Faul, Mike Robichaux and Stuart Lewis.

He was a man dedicated to the Terrebonne Parish Sheriff’s office for more than 46 years, a charter member of Bayou Cane Volunteer Fire Department, and a 1955 through 1957 U.S. Navy veteran who loved fishing, hunting and gardening. The family gives thanks and appreciation to Haydel Hospice, Terrebonne General Medical Center and all medical staff who gave Edgar their care and concern during his illness. Falgout Funeral Home is in charge of arrangements.

My Uncle Edgar was one of the hardest-working men I ever knew. (He was also the first person I ever knew who actually had a tattoo, courtesy of his time in the Navy.) He was perpetually busy with his job,  with the Sheriff’s Department, or the volunteer fire department, and he was an avid sportsman in his free time. He raised a solid, loving family, and my cousins and I enjoyed many an hour fishing, trawling for shrimp, or talking about fishing with him growing up. It is remarkable to me that he and my Aunt Norma were married for 57 years. That is an enviable accomplishment that reflects a lifelong love and commitment that is too rarely seen today.  I will miss him. R.I.P., podna.

2 Comments

Filed under Friends & Family, General Stuff

Heading to see Fifi!

Short entry today– I’m packing my bags and my charts to go see Fifi again. When the ATOP folks contacted me and said that they were offering a two-day advanced course, consisting of an instrument proficiency check for IFR-rated pilots or a line-oriented flight check (LOFT) for VFR pilots, I jumped at the chance. It’ll take me all night to get to Orlando, then a short nap before ground school, but it’ll be worth it to spend two glorious hours in the A320 sim on Sunday. More news when I return.

Leave a comment

Filed under aviation

Thursday trivia #91

  • I went from hale and hearty on Monday morning to throwing up and feeling miserable by dinnertime Monday evening. After two days of incarceration on my sofa, I can say a) I blame my commercial flight Saturday for getting me all germed up b) thank you, Instacart, for bringing me needed supplies so I didn’t have to go out in the rain and c) I am thankful for my general good health.
  • With the impending death of Google Reader, I’ve switched over to Newsblur. So far I am semi-impressed. It looks good, but it has had terrible performance and uptime problems, brought on by the onslaught of tens of thousands of new users. The iOS client is only OK, and the two Windows Phone clients I’ve found (Feed Me and Metroblur) are both slow and clunky. I hope to see NextGen Reader and Byline support Newsblur; if not I’ll be stuck with the web client, I guess… still, better than nothing.
  • I’m loving “The Americans,” although they’re showing signs of falling into the “Game of Thrones” trap of including too much gratuitous sex as a substitute for actual plot or character development.
  • My condolences to the families of the seven Marines killed in the mortar accident at Hawthorne Army Depot earlier this week. (And shame on Senator Harry Reid, the shameless one, for linking their deaths to budget cuts brought on by sequestration.)
  • It’s funny how Intuit always manages to jack up the cost of TurboTax about 3 weeks before the April 15th filing deadline. They’ll get their extra money this year, as I am in no way ready to file my taxes yet.
  • I’ve been accepted as a speaker for TechEd 2013– in both North America and Europe! I’m doing a talk on developing mobile applications with Exchange Web Services. Should be fun; I love New Orleans and haven’t ever been to Madrid.

4 Comments

Filed under General Stuff