Category Archives: Musings

Wrapping up my bachelor week

Last Saturday was my 41st birthday. Thanks to all who shared birthday wishes with me– I appreciate the positive energy! I got some great gifts from my family, including COD:MW2, which I didn’t even open until I finished Stephen King’s latest book (Under the Dome). My mom sent me a copy of David McCandless‘ spectacular The Visual Miscellaneum, which I’ve been very much enjoying. Some unknown benefactor also sent me a Cop Tool
, which I’d had on my Amazon wish list.

On Monday, I was in Redmond teaching the MCM unified messaging class– always a fun gig. I’ve clearly lost a lot of my good travel habits, as I forgot both my laptop charger and my iPhone charge/sync cable. I got to have lunch with Tim, though, so that was a big plus. The best part: it was a very short trip, with only one night away from home.

Tuesday Arlene left for her “New Moon” sabbatical, so the boys and I have been baching it since. Tuesday night there was a youth activity at church, and Tom had campout prep time with his Scout troop, so Matt came to the activity with me. Wednesday Matt and I went to his Cub Scout pack meeting, and Thursday David and I had a home teaching appointment. I’d like to say that we had nutritious home-cooked meals, but… well, not so much. Enough said about that.

Yesterday Tom and Dave had a Scout campout at New Brighton State Beach, so Matt and I played some Lego Star Wars, had a delicious meal at the local Red Robin, and watched UP. (Interestingly, Disney’s making a rental version of the disc– it had more commercials, no special features, and no way to skip to the menu.)

This morning I slept in until 0820 (luxury!), then Matt and I watched Ohio State beat Michigan, did some laundry, and waited for the electrician to come. Shortly we’ll go pick up the boys from their campout, then it’s off to the Scout Store for some uniform items. I don’t know what we’ll do for dinner, but it’ll be something simple.

I’m certainly looking forward to tomorrow for two reasons. First, my wonderful wife is coming back. Second, it’s a Sunday, which means a slower-paced Sabbath day to help recover from the hectic week. Peace out.

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How I got into the writing business, part 1

Over the years, lots of people have asked me about how I got into the writing business. I got one such mail yesterday, and it dawned on me: I’d never told the whole story here on my blog! It’s long past time to remedy that oversight.

The short answer: naked greed.

Yes, it’s true. I really, really wanted to buy a debugging tool called QC. However, it was $100, which at the time was a ridiculous amount of money for me to spend. While racking my brain to think of ways to get it, I decided “hey, maybe I could write a review of it!” A few e-mails later, I’d gotten the QC folks to agree to provide a review copy, and MacTech to agree to publish it. I wrote the review, sent it in, and a few months later saw my name in Genuine Print.

At the same time, I was working with a group of folks at Intergraph on setting up what would become their first public web site (note that the really old version from late 1994 isn’t online, for which you should probably be thankful.) One of my teammates, Brady Merkel, had just gotten a gig to coauthor a book on writing Internet applications with Visual C++. After hearing me mention the article, he asked if I’d like to contribute a chapter or three, so I did.

The acquisitions editor on that book was Jenny Watson, who (miracle of miracles) still works for Wiley, the acquirer of a number of other publishers. Anyway, Jenny was kind enough to refer more chapter work to me, so I wrote chapters for several other books.

When she left Que, she went to Prima Publishing, at the time a publisher primarily of cookbooks and other “lifestyle” books. She signed me to write a book on Windows NT 4.0; I returned the favor and got Bo Williams, Jim Kanya, and a number of other friends and coworkers to contribute chapters. When the book came out, it did well enough for Prima to sign me for a couple of other books. None of them made any money, but they were fun, and they did a great job of building experience.

Thanks in large measure to the remarkable, and sadly now-dispersed, community of experts on StudioB‘s computer book publishing list (including rock stars like Sharon Crawford, Bob Thompson, Laura Lemay, and too many more to list), I learned enough to know I needed an agent, and thus began the next chapter of my writing career.

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We’re moving to California

(Mental playlist for this entry: Led Zep’s Going to California; Fatboy Slim’s Kalifornia; Take California by the Propellerheads; the Royal Gigolos remix of California Dreamin’; close out with the Red Hot Chili Peppers’ Dani California).

From the title of this post and the playlist above, you might have figured it out: we’re not moving to Seattle, but instead to somewhere in the wild, wild Bay Area. Worse, I’m leaving 3Sharp and joining another company altogether. Shock! Horror! How did this happen?

It’s complicated.

Since my dad’s death in 2007 I’ve been thinking more about who I am and what I do. In my early career, I built software, a process that has tangible (and hopefully executable) results. In my current role, I spend a lot of time researching how things work, and the good and bad aspects of various technologies, and communicating my learnings to people in different ways. Over time I began to feel as though I was losing the passion that had made me successful at 3Sharp. I still enjoyed tinkering with new technologies (yeah, Exchange 2010, I’m looking at you), but I felt as though my inner fire was turning into banked coals instead of a roaring inferno.

At the same time, 3Sharp has been growing and changing in some new and exciting ways. Some unforeseen (and very much unwanted) changes in our business meant that we had to lay people off– people I valued as friends and for whose welfare I felt responsible. That was a hard pill to swallow for me. At the same time, PKS, and its related technologies, have been strong areas for us, as has the work we’ve done focused on Office and SharePoint. The only way I could help move that work forward was by driving 3Sharp’s sales and marketing efforts, but I quickly found that– compared to the other things I knew how to do– that I was neither very excited by nor very good at these critical things.

When Acuitus approached me to do some on-site training for them in Monterey, I jumped at the chance because Jim McBee (my longtime friend and a great American) had told me they were doing some interesting things. After the training was over, I flew down to San Jose to talk to them about hiring 3Sharp to do some additional work. During that time I got more hands-on experience with their digital tutor, and learned more about their long-term plans. Instead of hiring 3Sharp, they offered me a job.

After a lot of soul searching, and many long conversations with Arlene, I decided to accept their offer. I’d been approached by other companies before, including competitors of 3Sharp and companies that wanted Exchange talent in-house. This offer was different, though. What tipped the scale is this: I firmly believe that what Acuitus is doing will revolutionize the way computer-based learning works and how it’s used. Working there will give me some unmatchable opportunities to build and do things that can make a lasting impact for millions of people. That was too much to resist!

There are a lot of scary parts to this change: I’m uprooting my family to move someplace that none of us have ever wanted to live, going back to working in an office instead of from home most of the time, and having to prove my skills and worth all over again from scratch. Instead of the established support system we would have had in Seattle, we’re starting over in a new, and very different, environment from what we’re used to. These things are all hard.

The change is hard for another reason. I think of my partners in 3Sharp– Paul, Peter, and John– like brothers. Telling them that I was leaving was one of the most difficult things I’ve ever had to face. I have learned so much from them that I owe them a debt I can’t ever repay, not that leaving them is helping to repay it any! However,  I believe in their talent and drive, and I know that 3Sharp will continue to thrive and prosper under their care.

However, sometimes it takes work to move on to the next stage of whatever the Lord has planned for us. That’s what I’m trying to keep in mind as we go through the process of looking at ridiculously overpriced houses and figuring out how we’ll make the leap to this new environment. I’ve added a new category called “California” for posts just about the transition, even. Onward…

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Two warranties: American Standard and Microsoft

About two years ago, I bought Arlene an American Standard Champion toilet for Valentine’s Day. Not too long after, I added another one in the hall bathroom downstairs. Over time, they both developed odd flushing behavior caused by the design of their flush system. It uses what they call a Flush Tower; it’s basically a concentric pair of cylinders where the flush lever lifts the inner cylinder, which in turn lifts the outer cylinder and dumps water through the trapway.

One toilet has decided to just make a loud “clunk” when you flush it. That’s caused by the inner cylinder dropping down prematurely instead of engaging and lifting the outer cylinder. The other one flushes, but the outer cylinder drops too soon, so it only releases about half as much water as it should.

I called American Standard’s customer service department and spoke to a very pleasant lady who agreed that the toilets were still under warranty (with a 10-year warranty I should hope so!) She told me that the Flush Tower had been redesigned and that they’d be happy to send me two new ones via FedEx. That’s the kind of customer service I like (though I’m not looking forward to pulling the tanks from both toilets to replace the towers).

In other, and completely unrelated, news, about six weeks ago. the living room Xbox 360 died with a RROD. I used the Xbox web site to get a repair case opened and sent it off; it came back about two weeks later. In the meantime, I moved the basement 360 to the living room, then we started remodeling the basement, then we went out of town… and so on. Bottom line: I plugged the newly repaired 360 in last night and it immediately failed again. Now I have to send it back, wait for them to fix it, and reinstall it. If only there were a cross-ship option. Or, if only the frigging things wouldn’t fail so often in the first place. There, I said it. Now I feel better.

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Filed under HDTV and Home Theater, Musings

Dear Zipcar: first impressions matter

image943888651.jpgFirst impressions matter sooooo much. Here’s what I saw when I approached the car; obviously it’s been parked near Big Bird’s nest a little too long.

Other than that, it was a good experience. It was fun driving a hybrid, and the car location was perfect for what I needed. I will definitely use Zipcar again.
Update: not long after I posted this, I coincidentally got an e-mail from someone in the Zipcar Seattle office asking how my first Zipcar rental went. I sent her a link to this post, and within two hours I got an e-mail response telling me that she had dispatched someone to pick up the car and get it cleaned. With that kind of responsiveness I’ll absolutely use Zipcar in the future.

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My next vehicle: not a Chrysler

I’ve been a loyal Chrysler/Dodge owner since I bought my first new car back in 1990. In general, their cars (and especially their minivans) have fit my needs really well, and they’ve been reliable enough. However, in the last month, our 2005 Grand Caravan’s reliability has fallen off a cliff. To wit, here are the repairs it’s needed recently:

  • a new water pump
  • a new set of plugs and wires
  • a new shaft and seal for the power steering system
  • a new front blower motor, without which there’s no heat

That’s not including the things that should be fixed but are too much hassle, like the intermittent fault that sets off the alarm about a third of the time when you use the power liftgate. (Update: I forgot to include the oxygen sensor in the above list.)

So, sorry, Chrysler. Bankruptcy or not, the next time I buy a vehicle it won’t be one of yours. It will most likely be an American-made Honda. (Update: Missy suggests an American-made Nissan Quest– something I’ll definitely look into.)

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Wayne Hale five years later

In January 2004, I posted a note about Wayne Hale, the NASA deputy program manager for shuttle operations. He was taking responsibility for the Columbia disaster. Five years later, he’s still stirring things up. Godspeed, Mr. Hale.   

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Filed under General Tech Stuff, Musings

Important travel tip

This is very helpful advice, though I don’t know where it came from: always fly first class.

image001.jpg

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Firsthand lessons from the Seattle flooding

From a friend in the Seattle area who wanted to stay anonymous:

  • Most of my disasters preparations; food, water, generator, water filters, supplies, etc… are for the days after things go bad. Getting through the first 24 hours in the best possible condition is much more important. How you get through and what you do in the first 24 hours will set the tone for everything that follows.
  • Do you know where your community rally point is? Where emergency services will be available? Where to get sandbags? Closest chopper pad?
  • Disasters are a come as you are event. I spent the first three hours of the flood in slip on moccasins and sweat pants. No gun, no multi-tool, just my Spyderco knife and a Sharpie. If it isn’t on-hand in three minutes or if you don’t remember that you have it or exactly where it is, it might as well be on the moon.
  • Don’t overfill sandbags. 90% full is about optimum. That way, there’s room in the bag for the sand to shift, conform to the space to fill in the gaps.
  • A wheelbarrow. Its not just for farmers. You can move twice as much material for less effort in a wheelbarrow than by carrying it. I recommend the dual-wheeled models as they’re more stable and less likely to get stuck in the mud.
  • Energy drinks. Legalized “speed” that will carry you through with extra energy when you need it.
  • An American flag, pole and holder. Hanging the flag outside your residence is a good way to signal to aid/rescue that your house is occupied.
  • Pre-packed disaster equipment. Hoses with your pumps, extension cords with your generator. Saves time and effort as everything is in the box ready to go so you don’t have to gather it up or remember where it is under pressure.
  • Physical skills. Do you know how to build a sandbag wall quickly and efficiently? (I never thought about it before now.) Do you know how to drive your SUV through deep water? How deep can you safely go?
  • You might be prepared and know what you’re doing, but there’s lots of idiots out there. Law enforcement and officials are going to assume you’re the latter until they see otherwise.
  • Hand sanitizer.
  • Your most useful tool is the one between your ears.

There’s some very thought-provoking advice in the above, especially knowing your community and convincing the local law that you’re not an idiot. I know I’ll be applying this list to our family’s disaster planning.

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The Book of HDTV

Verily, this man did seek to obtain an HDTV. His quest was mighty, for he sought to buy an HDTV at the City of Circuit and many other diverse places, and he did relate all that he did upon the Internet, like unto the plates which our fathers hath made.

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The origin of the Marines’ “OOHRAH”

Here’s a great article by Cam Beck dissecting the origin of the Marines’ familiar all-purpose exclamation. The best part of the article:

To further demonstrate the indefatigable utility of OO-RAH, I’ve compiled a top 10 list of possible meanings:

  1. I am a Marine.
  2. I enthusiastically accept your message.
  3. I am excited to be here.
  4. Pleased to make your acquaintance.
  5. What you ask of me, not only will I do, I will do in a manner befitting a Marine.
  6. I expect good things out of you.
  7. Good job.
  8. I am not supposed to be motivated about performing this task, but I will force myself to express excitement for the benefit of my fellow Marines and to tactfully annoy my superiors who gave me the task.
  9. I love being a Marine.
  10. I am about to destroy something.

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How I joined the Marine Corps

@ihenpecked on Twitter just said he wasn’t sure if the Marines would have been right for him. I didn’t think they were right for me, either.

Flashback: it’s 1986. The Cold War is happening, big time. I wanted nothing more than to fly jets, pretty much for whoever would have me, but I certainly didn’t work hard for it. I made a desultory effort to be nominated to the Air Force Academy or Annapolis, but my heart wasn’t in it (and neither were my grades, sadly). More or less as a lark, I took the ASVAB and did pretty well on it. That resulted in a flood of calls from recruiters. All the Air Force guys could talk about was missile maintenance, and the Navy recruiters kept talking about subs and nuclear power, neither one of which I wanted any part of; I was firm on going to college and couldn’t see putting that aside for active-duty service.

I had no interest in the Army or Marines, and told their recruiters that. The Army guy took me at my word, but the Marine recruiter, bless his heart, was made of sterner stuff. He kept calling me every few weeks, and it seemed like he always knew when we were sitting down to dinner. I finally agreed to go to his office to talk to him, and that was my downfall: he totally sold me. He convinced me of the benefits of serving in the Marine Corps Reserve, and that it was better to “test-drive” military service before making the commitment to get a commission and the obligations that come with it. (Advice that I took, having heard it from my grandfather, a WW II vet and retired USAF pilot.)

I left for boot camp about four months later, two days after graduating from high school. Then the real fun started 🙂

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Awesome customer service from Café Press

I ordered Arlene three things from CafePress: two Twilight-themed T-shirts and a Twilight calendar. They arrived on time, as promised, but she wasn’t crazy about any of them (Tim and Julie got Arlene a nicer calendar, and the T-shirts were a bit too small). I e-mailed CafePress to get an RMA. On New Year’s Day, they responded in less than 4 hours and told me that they would issue a credit– and to keep the merchandise! I was amazed at the speed of the response and the lack of overall hassle. I’ll definitely do business with them again.

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No Detroit bailout, kthxbai

Mitt Romney makes a very cogent argument against a bailout in today’s New York Times. Don’t get me wrong; I live in the heart of the Auto Belt, and I have many friends who work in the industry. I don’t want to see it disappear altogether. I have owned a series of American-made cars since I was old enough to start buying cars. By and large, they have been good to me (especially our minivans!)

As a taxpayer, though, I can’t stomach the thought of sending another $25 billion, or more, to Detroit just to see it ratholed in a useless quest to stem the bleeding. I see firsthand how many mistakes the upper-level management of the ex-Big Three have made, and I can’t imagine that just giving them more money is going to solve the problem. Bankruptcy, on the other hand, gives them a well-understood set of tools to attack some of the root causes of their current situation. The medicine tastes terrible, but the eventual cure is worth it.

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Happy 233rd birthday, USMC!

Tomorrow marks the 233rd birthday of the world’s finest fighting force: the United States Marine Corps. Semper Fidelis to all my brethren who have served or are serving our nation as Marines and corpsmen. On this day, I hope you will join me in celebrating the Marines’ traditions of honor, service, and duty. Here’s the Commandant’s annual birthday message to help get you in the mood.

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