Category Archives: Travel

Rocking the roadshow in Atlanta

Well, OK; I’m not rocking it yet, but I have big plans. The Ravens-Pats game is on TV; my dinner’s on the way, and I got to ride MARTA from the airport to my hotel. I’m ready to bring my A game to the session tomorrow!

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Alexandria

This is the first time in a long time (like, nearly 15 years) that I’ve been to Alexandria twice in one year. We were there earlier this year for a great family reunion; this time, sad to say, I was visiting my seriously ill grandfather in the hospital. Despite the reason for the visit, it was great to see everyone– Ray, Dan, Ashley, Melissa, Grandmaw, Betty, Clayton, Laura, and Chris were all there. Ashley is only a few months away from graduating from high school; Melissa and I had fun learning how to balance chemical equations (OK, not really; I don’t think she enjoyed it much); I watched Oprah with Betty (cracking wise all the way)  and Chris cooked two splendid meals. Last night, I had the first fried trout I’ve had in at least 20 years, and as a bonus he cooked the best hush puppies I’ve ever tasted. Tim arrived last night, so we got to visit for a bit (and he told me about his new blog, which has some hysterical pictures so far.)

BTW, the Alexandria airport is terrific! The terminal is beautiful (although there are no concessions in the gate area), and there’s free WiFi. I only wish the Toledo airport were as attractive, clean, or well-maintained.

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Returning home

A few notes gathered during my trip, now that I’m on the way home (yay!) I got up early, finished packing, and ran into my friend Rick Taylor at breakfast. We had a great chat about the perils of raising kids (he has two girls and a boy about the same ages as our three boys). He also told me that Joel Oleson got to go to a sacrament meeting in Barcelona, and I confess to being a bit jealous.

First, airport security in Barcelona is a far cry from what we see in the US. My boarding pass underwent a cursory check, but no one checked my passport. At the screening point, no one asked me to take off my shoes or remove my laptop (though I did have to go back through the metal detector because my watch and class ring together were enough to set it off.) There were no shouting uniformed bullies, and no screening for liquids. This might be because of a casual attitude towards security at this one airport (security at Amsterdam is much more US-like), or it might be a more realistic assessment of the actual threat.

Second: my KLM flight BCN-AMS was delayed by about 45 minutes, but no one at BCN seemed to care. I thought I could call Northwest to get protected for my AMS-DTW leg, but once you check in, only the airline operating your first segment can modify the ticket. No one ever made announcements about the flight status or delay time, and two of the three gate agents I spoke to didn’t know how long the BCN-AMS flight was supposed to take. I guess that’s better than getting bogus announcements every 15 minutes, as sometimes happens on Comair. I just barely caught my AMS-DTW flight. Good thing AMS is uncrowded and easy to navigate. I never would have made a 30-minute connection at CDG, for example.

Third, intra-Europe business class isn’t what you think. I was seated in seat 2C, in what would be “domestic first” in the US. The seat pitch and size are identical to the coach seats, and seating on the 737 is 3-3, just like in coach. The difference? One, there are no complimentary upgrades (at least as far as I can tell) so it’s only about half-full. Second, they serve your choice of two hot entrees, plus hot bread. I had a grilled chicken breast with mango and pepper coulis, trout tartare, and a small square of chocolate-banana cake. All were delicious, way better than domestic US first-class food– and all this on a two-hour flight. (Extra bonus: KLM 737s have in-seat power using regular outlets.)

Fourth, the video-on-demand system on NWA’s A330 is really slick. I watched the Simpsons Movie (laughing my butt off the whole time) and was able to start and pause it when I wanted– almost as nice as being in my living room with ye olde Tivo.

Finally, I’m looking forward to having a couple of weeks without any air travel.

Birthday bonus: NW lost my bags. Thanks, guys. (The FA did offer me a birthday bottle of champagne, though, so I guess that outweighs the temporary hassle of being bag-free).

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Barcelona: 7 Portes

For dinner, I went out with a group of MS folks to a local restaurant called 7 Portes. It’s been here since 1837, if that tells you anything. Wow, it was good! Our table of about a dozen people shared four or five different appetizers, including jamon iberico (which I put on Catalan tomato bread to make a tasty open-faced sandwich), fried salt cod balls, and anchovies (skipped those!) I ordered something that was described as crayfish– turns out their web site menu has it right in saying langoustines. I was mildly surprised to see giant non-crawfish on my plate, but they sure did taste good. The food overall was excellent– everything I had was top-notch. I am now a huge admirer of jamon, which is illegal to import into the US. More’s the pity; I know lots of people whom I think would enjoy it.

As always, I have more stuff now than I did when I left home, so I’m in the midst of packing it all for my return tomorrow. BCN-AMS on KL, followed by AMS-DTW on NW, followed by a quiet evening with my family– I can’t wait!

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Barcelona FTW

I’m typing this from Danny Bohm’s session at IT Forum in Barcelona (he asked me to sit in to help cover Forefront for Exchange questions.) While I have a minute, I wanted to jot down a few of my impressions of Barcelona and IT Forum.

First, if you don’t speak Spanish or Catalan, you’re probably going to have trouble outside the normal tourist spots. I tried to shop for a Christmas sweater for Arlene yesterday, and it was an equal mix of hilarity and frustration. I can speak pidgin Spanish thanks to my French fluency, but that doesn’t help much with people who primarily speak Catalan. Everyone I’ve encountered has been very friendly, which helps a lot, but before my next visit I’m going to brush up on both languages.

Second, it would be much nicer here if the sun came out. The show is at CCIB, which is right next to the water. It’s beautiful, but the overcast and haze remind me a little too much of Seattle. It’s been around 60 degrees F, which means that lots of the locals are bundled up in scarves, big jackets, and so forth. (Boots are incredibly common here, both for men and women– a little surprising.) I’m hoping to see the sun on the water at least once before I leave.

The event itself has been lots of fun. Ask the Experts last night was very well attended, as was my session today; I had probably 250 people (in a room with 300 capacity). It’s fun seeing and hearing the variety of attendees, from pretty much every country you can think of in the Western hemisphere. Danny’s session is in a big rigid tent that, on the inside, looks like a traditional meeting room. It’s nifty. 

The event support was great: my speaking room had a clock, a cue box that showed red/yellow/green lights from the staff to indicate my remaining time, and an excellent AV setup. It’s much nicer than the setups I’m used to at other Microsoft (and non-Microsoft) events in the US. There are some other aspects of event support that are drastically different here, too, like the snacks (lots and lots and lots of fruit, plus other stuff) and the large designated work areas for attendees (called delegates here).

There’s a large mall, the Diagonal Mar centre, right next to the CCIB. I went there shopping yesterday and bought some treats for the kids. I stopped for dinner at Sagardi, but couldn’t find even one thing on the menu that sounded appetizing. I hit Canas y Tapas instead and it was OK; I’m not sure what I’ll have tonight; I’ll post an update sometime between now and the time I get home.

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Heading to IT Forum

Right now I’m in the Northwest WorldClub at O’Hare, waiting for my KLM flight to Amsterdam (and thence to Barcelona). This show, IT Forum 2007, is the first time I’ve been invited to present at a Microsoft event in Europe, and the process has been quite a bit different from that of the US shows. The content development process is somewhat different, and the logistics folks have done a very good job of taking care of signup, reservations, and the like. Unfortunately I’ll only be there for a very short time, so I won’t be able to work in much sightseeing. In order to get an upgraded seat, I had to fly DTW-ORD-AMS-BCN, which isn’t exactly convenient. However, I scored seat 1K on my flight, which means I should have a great view of downtown Chicago on the flight out. Counterbalanced against that is the fact that KLM’s 747s don’t have in-seat power. Since it’s Sunday, that’s OK, as I won’t be working anyway. Tomorrow is another story altogether, though.

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Call for Papers, Exchange Connections Spring 2008

If it’s October, that must mean it’s time for… spring?!

Normal people are just starting to enjoy the autumn, but the Exchange Connections staff is preparing for our Spring 2008 show (April 20-24, 2008 in sunny Orlando!) As part of that process, I’m issuing a call for session proposals.

A few ground rules:

  • You need to submit at least 3 abstracts, but I encourage you to submit more than 3 to give us more flexibility in choosing sessions.
  • Speakers will be chosen within a few weeks of the closing date, which is currently 10/19.
  • All selected speakers will have their travel expenses (air + hotel) reimbursed; in addition you’ll be paid a stipend of $400 per talk.

What kind of talks should you propose? Anything having to do with Exchange (including DR, security, migration, and best practices), Live Communications Server/Office Communications Server, or related topics. The more technical, the better! (If you plan to repeat sessions from a previous event, please make sure you update the title and abstract to reflect the latest in the Exchange world.)

Please, no vendor “pimp sessions”. If you work for a software or hardware vendor, feel free to propose technical sessions that aren’t focused on your product. If you work for a PR firm, your principals are welcome to submit technical sessions.

To submit sessions, please e-mail me and I’ll send you the instructions. We’re using a SharePoint-based tool that takes much of the work out of the submission process. Please do not e-mail me abstracts!

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Hilton Garden Inn, Albany Medical Center, Albany NY

We recently stayed at the Hilton Garden Inn attached to Albany Medical Center. I felt it necessary to write a letter to Hilton Hospitality’s CEO. See below.

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Anderson to take over as Delta CEO

This may turn out to be sad news. I was no fan of Anderson’s reign at Northwest. I had hoped that Jim Whitehurst would get the nod, but instead rumor has it that he’s resigned effective immediately.

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Life is good, mobile edition

I’m sitting in the middle row of my minivan, working on a proposal and checking my e-mail while we’re rolling down the Ohio Turnpike. My iPhone is doing a great iPod imitation, and we’ll be in Syracuse for dinner. Life is good.

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American and AirCell follow-up interview

I had a great conversation with American Airlines’ Doug Backelin, manager of in-flight communication and technology; I wanted to amplify Glenn Fleishman’s piece from earlier this week. We talked at some length about American’s plan to deploy AirCell‘s technology for a 2008 test. Doug emphasized that the 2008 test is just that– a test to see how well the equipment works in production, how it integrates with the airplanes, and how customers respond to it.

My first question was why American thought that this system would be more successful than Boeing’s Connexion effort.

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Salt Lake City, part 3

We’d planned Saturday to be a big day, and it was!

We started with breakfast at the hotel, then we drove down to Provo to give the boys a quick tour of BYU. Of course, we don’t know enough about BYU to make it a real tour, so instead we went to the campus bookstore. Each of the boys got a T-shirt, Tom got a hat (which he hasn’t taken off for longer than an hour or so), and Arlene bought some craft stuff– mission accomplished. After BYU, we swung back up I-15 and stopped at the Ikea store long enough to get me a refill of Swedish salt licorice. I still prefer the little licorice mints I got when in Norway, but Ikea’s a lot closer. One more craft-store stop and then it was time for a break at the hotel.

After the hotel, we loaded up the car (and cameras) to head out to Antelope Island State Park. Despite the 95° heat, the boys were all in good spirits, and why not? The entrance to the park is a 7-mile-long causeway that connects the island proper to the mainland. As we expected after reading the park brochure, there were masses of birds flying around the causeway area; once we got onto the island proper, we hit the beach. We discovered that skipping stones in a lake that ranges from 4%-33% salinity (seawater is about 3%) is challenging because they tend to bounce right out when you skip them. We also discovered clouds of brine flies nesting on the rocks of the beach. It was really something to see the clouds move in unison when disturbed– sort of spooky, actually.

We hadn’t told Matt, but Antelope Island is home to a substantial herd of buffalo (err, bison). We drove over to Buffalo Point and took the trail up to Buffalo Point. It’s only about 650′ AGL, but it was quite a hike for Matt and Tom. They’re now bona fide mountain climbers, and we have pictures to prove it. Sadly, the restaurant was closed so we couldn’t have a buffalo burger. We did drive around the loop road in an attempt to see the herd, which was parked up on a ridgeline with no road access. One old bull was right near the fenceline, so we got a good look at him. That made everyone so happy that we had to stop at Dairy Queen on the way home 🙂

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American Airlines and AirCell

Interesting news from the PR wire: AA has signed up with AirCell to provide in-flight WiFi. This echoes Boeing’s sadly-cancelled Connexion service, with a few differences: AirCell will use a three-antenna system to let selected 767-200 aircraft communicate with the ground. Interestingly, although the release itself doesn’t say this, the PR rep who sent it to me said that “This test is for text data only, voice capable products are not included.” Thank goodness; I sure don’t want to listen to people yapping on their WiFi phones (or Skype, or whatever) on a transcontinental flight. The service test won’t start until 2008, but I plan to check it out if I can. (No word yet on whether AA is forcing AirCell to change their name to “AAirCell”.)

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Salt Lake City/Vernal, part 2

We got to Vernal and found the Holiday Inn Express with no trouble. There are 10 or so hotels in Vernal, and all of them were full except for this one. It turns out that the natural gas industry is booming in Vernal, so all of the hotels are normally full. This Holiday Inn just opened, so they had a few rooms left for about double the normal price of rooms at other hotels. Since the alternative was to sleep in the car, we checked in then met Brandon and Celeste. Brandon’s now working for an oilfield services company, and Celeste is a schoolteacher during the school year and a forest-fire crew dispatcher during the summer. We only saw her for a few short intervals during our visit because this is the height of fire season, with several active fires in her region.

Our first stop was the Utah Field House of Natural History, a beautiful museum with some fantastic dinosaur models. There’s a lot of detail on how fossils are formed, along with some excellent fossils and a number of partial and complete dinosaur fossils. After the Field House, we went on to the Monument proper, passing Brandon’s former ranch and a gift shop that has a dinosaur that you can sit on– this was quite popular with the three dinosaur wranglers in the back seat.

At the Monument, we saw a number of fossils, plus a neat cave that contains a number of ancient petroglyphs. Almost every 60 seconds, Matt would exclaim “Look! I see a dinosaur bone!” or something along those lines. We drove down to the bank of the Green River and skipped stones for a while, then made our way back to Vernal for a short break / rest period. Then we went to the Johnsons’ house for a barbeque featuring beef from their family herd. David and Tom rode four-wheelers. In fact, I took Matt on a short ride down the street, so everyone except Arlene had a turn. When the boys weren’t riding, they were hitting golf balls or playing Guitar Hero II with Brandon’s little brother. The steaks and company were great, and we thoroughly enjoyed it.

Friday morning we had breakfast at the Lamplighter, then picked up Brandon’s boat and went to Red Fleet Reservoir, which I’d never heard of. It was the most beautiful place I’ve ever seen: 650 acres of lake nestled between stunning multi-colored cliff walls. No one was there, so we had the lake all to ourselves. One of Red Fleet’s claims to fame is its set of fossilized dinosaur tracks, which we got to see up close. This sent Matt to new heights of dinosaur-spotting ecstasy (well, to be fair, the other two were just as excited). Then we fired up the boat and went tubing. Matt and Arlene wanted no part of it, but David and Tom loved it. Brandon and I took turns driving for about an hour. We had just broken out the kneeboard when we noticed a big squall line moving in from the west; Tom got in one kneeboard ride (in which he got up, no small accomplishment for a boy his age), then we had to take off. We made our way back to Salt Lake uneventfully, then ate dinner at the Melting Pot, a first for the male members of the family. If you haven’t been there, it’s essentially a fondue restaurant: you get a cheese course, an entree, and dessert, all of which you dip in various sauces, cheeses, and so on. It was quite good, and even Matt, who has recently decided that he’s a picky eater again, was able to find stuff he liked.

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Salt Lake City part 1

Wow, I needed a vacation! On Tuesday, I flew from Seattle to Salt Lake City; Arlene and the boys flew from Toledo and met me at the airport. We’d reserved a room at the Embassy Suites downtown, which is about a mile from Temple Square. By the time we got to the hotel, it was about 8p, so we just had dinner at the hotel restaurant, the Plum. The food was OK; nothing particularly special, and certainly expensive for what we got.

Wednesday morning we got up and made the trek to Temple Square. We tried to take the TRAX train, but it took me so long to get tickets that I missed the train– it left after Arlene and the boys were aboard. They met me at the next stop, and we walked the rest of the way. Temple Square itself, as always, was great. When we went into the Tabernacle, they were doing an acoustics demo– the presenter drops a couple of straight pins into a wooden box, and, sure enough, you can hear it throughout the building. We had originally planned to see a Mormon Tabernacle Choir rehearsal, but there were none scheduled.

We met up with a friend of mine who runs the Church’s messaging operations and he gave us a behind-the-scenes tour of the area, including the tunnel system that runs underneath the square. We also got to go on the Conference Center stage, which was really neat. Although I’m comfortable with public speaking, it’s hard to imagine speaking in front of 21,000 people– some of those seats look very, very far away.

Wednesday night we had dinner at Rodizio Grill, a Brazilian churrascaria that’s one of our all-time favorite restaurants. Given that its menu centers on meat, it was a big hit with the boys. Tom and I tried a chilled strawberry soup that was quite good, and Matt (to my surprise) really liked the spicy chicken breast.

Thursday morning we got up and hit the road to see our friends Brandon and Celeste in Vernal, a small town in eastern Utah that’s chiefly famous for being near the Dinosaur National Monument. The drive to Vernal is absolutely stunning, with lots of mountains and beautiful stratified rocks; the route goes through Park City, then on to Heber City, then through the Uinta National Forest. The high point of the drive is at Daniels Summit, 8020 feet above sea level; my favorite was the mesas, some of which have absolutely flat tops. I kept looking for Wile E. Coyote and the Road Runner, but didn’t see them.

When we got to Vernal, the real fun started.

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