I woke up at 0315, 45 minutes early. Why? Who knows. I was thoroughly packed so I had time for a leisurely shower and a last-minute gear check. Warren picked me up right on time and we headed for the airport, where we were soon joined by Lance, Warren, and Craig.
At checkin, Delta didn’t know how to handle us. First, they had to figure out how to sell us a Cuba travel card (CTC).. more on that in a minute. Once that was done, our agent discovered that the computer said “no bikes are allowed for transport to Cuba.” This directly contradicted what Warren had been told by Delta on the phone and what I’d been told both in email and via Twitter DM. The agents were patient and helpful but ultimately couldn’t override the computer without getting the local redcoat to come fix us up.
Delta’s standard fee for bicycles is $150, and they cheerfully applied that on this flight to each of us. The agent apologetically pointed out that my suitcase was 6lbs overweight (because it has about 15lbs of donated clothing, a skillet, and some other stuff for our Cuban hosts) so I had some last-minute juggling to do to make weight. (Meanwhile, Julio was doing the same thing departing Louisville, except that they accepted his bike without question.)
Once that was finally done, we had an uneventful flight to Atlanta and a walking breakfast en route to the international terminal.
We stopped at the currency exchange booth and found that they didn’t carry Cuban currency– not a huge surprise. Tony had coordinated a bulk purchase of Euros, because it worked out slightly better for us to buy Euros in the US and then change Euros to Cuban pesos (CUC).
Now, back to the CTC. Cuba doesn’t issue visa per se for US citizens. Instead, you need a CTC. The airline can’t let you board a flight to Cuba without one, so you either have to buy in advance through a consolidator (which costs $85 or so) or from the airline, usually $50. Delta charged us the $50 fee at checkin, so all we had to do was fill out a form certifying that we had a legitimate reason to go to Cuba and show our receipt for the $50. The gate agents gave us the actual CTC and checked to make sure we’d filled it out properly– apparently lots of people get the date format backwards and end up having to buy another CTC. The form is in two parts: Cuban customs collects part 1 when you arrive, and you turn in the matching part 2 when you depart.
After checking all the documents, that’s when you get your boarding pass, which is stamped to indicate that you’ve passed the documentation checks and can legally board the flight. US citizens traveling to Cuba are required to have medical insurance, since they aren’t covered by Cuba’s government insurance system. The $25 fee for this insurance is included when you purchase a ticket on Delta, and your boarding pass is proof of purchase.. so you’re legally required to keep your boarding pass with you at all times in country.
Apart from the documentation procedures (which are really very similar to any other Delta international flight), the boarding process and aircraft are identical to what you’re used to. We flew a domestically configured A319 with wifi, although wifi only works in US airspace. To make sure that this gets posted, I’m going to actually post it while we’re still in the air over Florida; you’ll have to wait until the next installment to learn about our arrival in Havana, race packet pickup, and our (planned) dinner at Paladar Torreson.