More England

I’m on the plane, headed home after a quite successful UC Metro event. A good time was had by all 🙂

While I was in Reading, I stayed at the Hilton St. Anne’s Manor, Bracknell (which is actually in Wokingham, go figure). It’s an old manor house that has been converted to a hotel, and quite nicely at that. The hotel sits on about 25 acres of land, including both wooded and open spaces. On arrival, the desk clerk upgraded me to a room in the “Buckhurst Club” area of the hotel; apparently that’s where they put HHonors members. My room was quite nice, with a small patio that looked out onto the (grass) tennis courts. When I arrived, there were three fat rabbits outside my patio, munching happily on the lawn. However, the air conditioner didn’t work. Normally this would not have been a problem, except that the kind souls who prepared my room had turned on two halogen lamps, apparently early that morning. Between that and the fact that the room faced south, the room temperature was about 85°. I slept on top of the covers with the door open; after an undistinguished hotel breakfast the next morning, I headed out, asking the clerk to fix the air conditioner during the day. I got back to the hotel about 11pm after visiting the local mall cinema to watch Iron Man (summary: it’s made of win!), but the air conditioner wasn’t fixed. The surly night clerk sent one of the housekeeping staff to look at it, and she concluded that–sure enough– it was broken. As a result, I moved to another room, just as nicely outfitted as the first but with working air (and, thankfully, no halogen lamps). The staff quality varied pretty widely, from ignorant and surly to helpful and pleasant, but the weather and grounds made up for that. In the photo below, if you look closely you can see my laptop on the table under the umbrella… sure a lot nicer than working in some drab office somewhere.

Hilton St Anne's Bracknell patio view

Tuesday was uneventful: I got up, went to work, taught, and went back to the hotel.

Wednesday I repeated the pattern, at least until the class was over. I had intended to stay at the London Temple accomodation center, but they close the doors at 7pm. By the time my class was over, I had to catch the 5:35 train to Gatwick, which put me there right about 7pm. Instead, I booked a room at the Hilton Gatwick: the last-minute rate was cheap, and I hoped that I’d be able to easily get to the terminal in the morning. It turns out to be quite a hike from the terminal to the hotel, but then the same is true of the Sofitel, so no big deal.

The Hilton itself was quite nice– just a basic airport hotel (albeit with terrible, fuzzy TV reception). They upgraded me to the “executive floor” (ha!), with a small lounge with a nice variety of drinks and snacks. I wanted a real dinner, though, so I roamed the airport shopping area, looking for food, and found a place to have a panini while watching the UEFA Cup final. I then discovered that Marks & Spencer had a small “Simply Food” convenience store, where I bought some snacks for the boys and… drum roll… a two-pack of scotch eggs.

Let me describe the joy of scotch eggs. First, you boil an egg. Then you wrap it in minced sausage (spicy is better, of course), bread it, and deep-fry it. Delicious! Unfortunately, the custom is to eat them cold; Simply Food keeps them in the cooler, and I didn’t have any way to heat them up. However, they were still delightful. I’m glad I finally got to try them. (I also had fish and chips while in Reading, but I understand they don’t really taste right unless you eat them out of wax paper at the seashore.)

At lunch on Wednesday, I told the class attendees that this was my first visit to the UK. This sparked a lively conversation about how my expectations matched up to the reality, and what surprised me. So, in no particular order, a few thoughts:

  • Everywhere I went, I saw electricity-saving devices like speed-sensitive escalators and individual light fixtures with motion sensors. However, nowhere did I see any water-saving devices like automatic faucets. (And speaking of faucets: for some odd reason, many of the restrooms I saw lacked dividers between urinals, but had floor-to-ceiling walls on the toilet stalls… a little TMI to brighten your day!)
  • At the hotels, airports, and shops, I was surprised to see how many jobs were taken by immigrants from Eastern Europe.
  • I loved the ubiquity and ease of public transport, although it seemed rather expensive. The office park where I was teaching had a free bus that ran between the offices and the town center (where the train station is), and the train system was easy to figure out and use.
  • Shops and businesses close much earlier than I had expected. For example, there’s a large mall near Gatwick (well, it’s in Croydon), but it closes at 5pm. Hard to get much shopping done on that kind of schedule.
  • In the mall, on the train, and on the street, women tend to dress better than they do in the US. Not so much for the men, however.
  • Over and over I heard how unusual the nice weather was. That’s a bit scary.
  • I was very surprised to find out that this is not only legal but widely available in England.

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Kindle experience so far

Executive summary: I love, love, love this device.

It has been exceptionally useful to be able to read multiple things from the same device. When I bought an iPod, I was able to stop carrying multiple CDs around with me, and I was enchanted with the variety of musical choice that gave me, no matter where I was. I have the same feeling about the Kindle; now I can do exactly the same with books. I have probably 25 books and magazines loaded on it right now, and so everywhere I went– the plane, the train, the taxi, the hotel restaurant, the bus stop– I had something interesting to read, all in a single small package.

The screen quality is fantastic. It is extremely readable, and the ability to adjust font sizes is a nice bonus. The page-flicker effect is barely noticeable to me now.

As for content, I couldn’t buy anything from Amazon because there’s no Whispernet service in the UK. I was able to hit up manybooks.net, the Baen Free Library, and fictionwise.com to add a number of free and purchased items through the USB disk mode, though. While waiting for lunch, for example, I was reading the first part of Joe Haldeman’s new novel “Marsbound” in either Asimov’s or Analog (they run together in my mind).

Bad points: yes, there are a few. The device itself feels a little plasticy, and the “next page” button on the right edge of the Kindle feels downright flimsy. The included case is pretty much worthless, as the Kindle won’t really stay in it when it’s opened. I found to my dismay that trying to charge the Kindle via USB actually drains the battery. I also noticed that two titles I’d bought, Snow Crash and Count Zero, aren’t actually on the device– apparently they didn’t get downloaded yet, so I couldn’t read them.

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Office 2008 Service Pack 1 released

Boom shaka laka! According to this press release, Microsoft is releasing SP1 for Office 2008 at noon PDT today. It should be up on Mactopia shortly.

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Crispin Cowan has a blog

Nice to see that noted security guru Crispin Cowan has a blog.

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China earthquake

On the China earthquake, from a friend who manages the Chinese manufacturing and development teams at a large company:

It’s much, much worse than what you hear through western channels. Think of 80% of downtown Seattle destroyed at 3PM on a weekday. Give if you can.

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Exploring London

I’m in Reading to present one of the UC Metro events, and I have to start setting up the lab first thing Monday morning. That means I had to fly in on Sunday, but my flight arrived in the morning and I didn’t want to just hang around Reading. Solution: make a side trip into London, where I’d never been before, and see some sights. I only had about eight hours, and I didn’t want to do anything too expensive; in fact, in the spirit of it being the Sabbath I wanted to focus on low- or no-cost activities; I definitely wanted to see Westminster Abbey and attend Sacrament meeting at a ward somewhere in the Metro area. Here’s how it all turned out.

I started the day by arriving, thankfully uneventfully, at London Gatwick on DL 58 from Atlanta. Nice flight, decent sleep, decent food. No one at Delta, ATL, or LGW mentioned it, but it turns out that the Sofitel Gatwick is an arrivals lounge for Delta. Translated, that means I got a free shower and free Internet access, both of which I took advantage of before dropping my luggage at the Excess Baggage shop in the North Terminal, then taking the tram to the South Terminal to catch the Gatwick Express. This was partly a good move. The Gatwick Express part, that is; I should have left my bags in the South Terminal version of the Excess Baggage shop, but more on that later.

The Express, as its name implies, whisks one from LGW to London’s Victoria Station in about half an hour. There’s not much to see along the route, although I was somewhat surprised to see a trailer park, looking very much like its American equivalents, somewhere along the way. I didn’t have any concrete plans of exactly where I wanted to go, except to church, so when I got to Victoria Station I grabbed a Tube map, bought an all-day Tube pass, and started trying to figure out how to find a nearby ward.

This would have been trivial with the iPhone, which actually has a real web browser. However, it also has a well-known habit of making spontaneous data connections, and I didn’t want a jillion-dollar bill. I also needed my Treo’s ability to keep my calendar and contacts up to date over the air, so the iPhone stayed home. This meant that I couldn’t (despite my concentrated attempts) use Pocket Internet Explorer to find a ward; instead, I had to find an Internet cafe near Victoria and look there. I quickly found the Wandsworth Common ward, and arrived there via cab about 5 minutes after Sacrament meeting had started. It was wonderful to be able to attend and take the Sacrament, and the whole experience was quite familiar (even given the unusual accents). However, the demographics of the ward are quite different to what I’m used to in Ohio: the Wandham Common ward had about a third the overall attendance, with relatively few men. Lots of women, many with small children, and a good proportion of different ethnicities (there’s a Spanish-speaking ward too, which I didn’t really expect).

London Bridge Big Ben, baby!

On the way back towards the City, I decided to walk to the Clapham Common Tube station. This was made more complicated by my inability to read a map; I walked the long way around. In this case, taking the long way around a 220-acre parcel of land ended up costing me an extra mile or two of walking, but it was OK because I was able to enjoy seeing all the people using the Commons as a park. I saw people playing Frisbee, soccer, rugby, cricket, and softball, along with lots of (mostly pale) people lounging on the grass and enjoying the sun. I was a bit surprised by how many people were in the park– it was packed– and by how much trash there was along the outer boundaries of the park. No doubt it takes the sanitation crews all week to deal with the excess of garbage produced on the weekends.

I eventually made it to the Tube station and started meandering around trying to figure out where to go next. Did I mention my map-reading problem? It was made worse by the fact that I bought a “London A-Z” atlas. This was very useful for finding a particular street, but fairly useless for finding landmarks (e.g. the American embassy) if I didn’t already know their general location. I decided to skip the Tower of London, as the promo brochure I picked up said it took 3-4 hours for a full tour. Instead, I made my way to the London Bridge area, where I saw the bridge itself (see proof below) and had a delicious Cornwall pasty for lunch. From there, I went to see the Royal Exchange, wandered around the Bank Street area for a while, and took the Circular Line to Westminster.

Naturally, the first thing I saw was Big Ben. A short walk took me past the Parliament complex and to Westminster Abbey. It’s hard for me to imagine exactly how old London is. In the US we tend to think of anything dating back more than 100 years or so as historic, but the Abbey has been there for much, much longer. Unfortunately, the church itself is closed to visitors on Sunday except during services, and there were none scheduled during the time I was there. I made do instead with a walk around the grounds, which were (as you might expect) both lovely and crowded. (Check out this overhead view, which clearly shows the cross-shaped structure of the Abbey in a way that ground-level photos don’t.) The Westminster grounds have the fattest pigeons I’ve ever seen, as sleek-looking as dolphins and iridescent as WD-40 on water. They are also utterly unafraid of humans.

Big Ben, baby! Westminster, light and shadow

I walked through the Victoria Tower Garden and along the river until I got to the Vauxhall Bridge, then crossed over and walked back along the other side. Because it was late in the afternoon, the setting sun was backlighting the things I wanted to take pictures of, so no joy there. I did have a lovely walk, though. The Thames has a much faster current than I expected. For some reason (I blame Jane Austen) I’ve always thought of it as a slow-moving, somewhat lazy river, but not so (at least not near the bridges!) I crossed back over at the Lambeth Bridge, near the London Eye, which I briefly considered riding. However, because the lighting would have made it impossible to get a good picture, I decided against it. Instead, I bought an ice cream cone. At least, that’s what the sign said, but perhaps the nice lady who sold it to me made a mistake, because it tasted like it was a semi-frozen Cool Whip cone– not exactly what I expected, but still welcome due to the warmth of the day (there were announcements on the PA in several of the Tube stations cautioning people to drink plenty of water because it was a hot day).

As I was eating my ice cream and walking past Big Ben, it started chiming the hour! This was one of the coolest serendipitous things I’ve ever experienced.

Next, I walked up Birdcage Walk and past the lovely St. James Park. No surprise, it was full of people too. Birdcage Walk has a splendid set of shade trees, so it was a delightful walk to Buckingham Palace. By that time, unfortunately, my camera battery was deader than a doornail because I forgot to charge it after letting Tom take wedding pictures. Sadly, I didn’t get to take any pictures of the Victoria Monument or the gate guards.

St James Park, London

After my walk, I was too tired to bother going by the American Embassy, especially given that I couldn’t take any pictures of the Marines there; instead, I walked back to Victoria Station and took the Express back to Gatwick. The North and South terminals are separated by a tram, and I had foolishly left my bags in the North Terminal, so I had to take the tram from South to North, retrieve my luggage, take the tram again, and then catch the train to Reading. I tried to buy a Gatwick-Reading ticket a few weeks ago online, but the web site wouldn’t sell me one without a UK billing address. The train wasn’t an express, so it took about an hour and a half to make 30 miles or so between the two stations. Then it was into a cab, to the hotel (more on which later), a quick dinner, and reading in bed (yay Kindle!)

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HOWTO download OCS 2007 Speech Server

I had a heck of a time finding the downloadable version of the OCS 2007 Speech Server component, which you can use to build interactive voice response (IVR) and text-to-speech (TTS) capabilities into your own applications. We use it extensively in the UC Metro training, and I needed to reinstall it– but it was nowhere to be found.
Cut to the chase: it’s available at http://www.microsoft.com/downloads/details.aspx?FamilyId=BB183640-4B8F-4828-80C9-E83C3B2E7A2C&displaylang=en. Don’t try searching for “speech server 2007 download” or you’ll only get some old, obsolete microsoft.com pages that offer a broken beta version.

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What’s on my Kindle?

Well, nothing yet, because it doesn’t get here until tomorrow. Amazon sent me a mail telling me that I can start ordering content, though, and it will be automatically delivered as soon as I unbox and boot the Kindle. With that in mind, here’s what I’m putting on it:

That’s enough to get me started, I reckon.

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Taking the Kindle plunge

Heaven help me. I just ordered an Amazon Kindle, the electronic book device. Given how much I travel, and how much everyone in the family reads, it seems like it would be a really good deal. I have some qualms, though, like the fact that I can’t resell (or loan) books once they’re bought. However, I routinely spend $15-30 per trip on paperbacks to read, and I love the idea of being able to grab a new book on demand. I’ll give it a try. Expect a full review once I’ve had a chance to play with it some.

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Congratulations to Devin

Devin has earned big props in two ways.
First, his session on using DPM 2007 with Exchange at MMS was the second-highest-rated session of the day yesterday. Given the quality of the other sessions, that’s saying a lot.
Second, yesterday marked the fifth anniversary of Devin’s start date at 3Sharp. Devin has really matured and grown his skills since his start, and he’s been a major contributor to our growth and success. I look forward to having him around for the next five years– thanks, Devin!

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MS releases Visio connector for Exchange 2007

Now this is pretty slick: a Visio 2007 connector that can connect to an Exchange topology and automatically generate a set of topology diagrams drawn from what it finds on the network. I’ll be looking forward to seeing how this works in more complex environments than my own single-server lab in the basement.

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Famous by association

My friend Jason Buffington (XBL: DarkJediHunter) is now famous after writing this review of SceneIt! for Xbox.com. We loves us some SceneIt here, and I encourage you to check it out if you like family games or movies.

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Missing Connections

I thought I’d posted on this Tuesday night, but apparently I didn’t. Anyway…
I’ve been speaking on Exchange and other topics professionally for about ten years. During that time, I’ve probably spoken at more than a hundred events, ranging from the small to the gargantuan, and I’ve only cancelled one. Tuesday afternoon, I made the really difficult decision to cancel another, my appearance at Connections. My wife has been ill for the last week or so, and I just wasn’t comfortable leaving her alone. She’s feeling somewhat better now, and three of my four sessions were covered by people who are even smarter than I am (thanks to Jim, Jüergen, and John!) so I feel better about my decision. I still hated to miss Connections, though, and I’m really looking forward to the Vegas version! My apologies to anyone who was disappointed by my absence. I hope it never happens again 🙂

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TastesLikeRealFood.com

Arlene just found an ad for a new gluten-free product supplier: TastesLikeRealFood.com. They sell several kinds of imported flours and mixes from Norway. With a name like that, no doubt their stuff is good, so we ordered the sampler to try it out.

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Mac Messenger 7.0 releases

Mac Messenger 7.0 corporate interface So this is what the future looks like. Microsoft released Mac Messenger 7.0 yesterday. The big deal about this release is its support for OCS 2007. In fact, if you’re not an OCS user, there aren’t a lot of new features here (though you can set nicknames for Live Messenger contacts, a useful feature). However, if you are using OCS, there’s a ton of good stuff.

Let’s start with the obvious: there are some new icons in the toolbar that weren’t there before. You can now place, and answer, audio and video calls through OCS. For example, if someone on my team calls me with Communicator, I’ll get a toast telling me that there’s an inbound audio call,and I can answer it, then escalate it to a video call at any time.

Second, you may notice that the “pawn”-style presence icons from previous versions have been replaced with the OCS-style “jellybean” icons. The coloring and shading of these icons is subtly different from those in Communicator, but they fit in well with the overall UI. The large jellybean next to the account name lets you change your presence status to the states supported by OCS: available, busy, do not disturb, “be right back”, and away. As in previous versions of Messenger, you can choose whether or not you want to synchronize the presence states of your MSN Messenger and OCS accounts, although these states don’t necessarily have a 1:1 mapping.

Third, there’s a way to search the GAL! The search field works just like you’d expect: when you enter a full or partial name, you get a list of results in a search pane at the top. I haven’t been able to get this feature to work for federated contacts yet (although I can add federated contacts directly if I know their e-mail address). The utility of the GAL search feature varies according to the size of your GAL: the bigger the GAL, the more useful this feature is.

Fourth, we finally get support for multiple points of presence (MPOP). If you’re logged in to more than one OCS endpoint (say, a Tanjay phone and Messenger), all of the endpoints will publish their local presence states to OCS, and OCS will aggregate them and publish a composite presence state. For example, let’s say that I’m using my Tanjay to place an outbound call. Its presence will show as “in a call”, but my Messenger presence may be “available”. OCS will take both states into consideration, decide that “in a call” trumps “available”, and publish a presence for others to see of “in a call”. This is particularly useful when you consider that OCS has a mobile client (Communicator Mobile), a web client (Communicator Web Access), and two desktop clients, plus devices like the Tanjay. It’s common for a single user to be logged in at more than one place.

One feature I haven’t tested at all is Bonjour support, in both the OCS and personal portions of the client. This might be great if you work for a large company or frequently travel to places where there are lots of other Mac users; neither of those is true of me, so I have no idea if this feature works or is useful. Stay tuned; I’ll try it on my next couple of business trips and report back on what happens.

There are some Communicator/OCS features that aren’t included in this release. For one, you cannot place outbound PSTN calls like you can in Communicator. there’s no way to change the access level of a contact or to tag a contact for status change alerts. At present, there’s no way to join an OCS-hosted conference; Messenger has very limited AppleScript support, and it is not as well-integrated with Entourage as it could be. Overall, though, this is a solid release, and the price ($0) is certainly hard to beat.

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