I like to think that I can write a decent smackdown letter, but Michael Rakusin, director of Australia’s Tower Books, puts me to shame with his response to a bookseller’s demand that Tower pay extra fees to help the bookseller be profitable. Mr. Rakusin, my hat is off to you.
Finding Team Explorer
I just got Visual Studio Team System set up so I can work with some projects that our team in Redmond has been building. However, I was stumped when it came time to fire up Team Explorer– it isn’t installed by default. However, a quick application of google-fu led me to this article, which explains that you get Team Explorer from the Team Foundation Server distribution. Of course that’s where you’d look; how silly of me to think that there might be a big fat “TEAM EXPLORER” link somewhere in the cavernous VSTS installer.
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American and AirCell follow-up interview
I had a great conversation with American Airlines’ Doug Backelin, manager of in-flight communication and technology; I wanted to amplify Glenn Fleishman’s piece from earlier this week. We talked at some length about American’s plan to deploy AirCell‘s technology for a 2008 test. Doug emphasized that the 2008 test is just that– a test to see how well the equipment works in production, how it integrates with the airplanes, and how customers respond to it.
My first question was why American thought that this system would be more successful than Boeing’s Connexion effort.
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Hey! Matt Blaze has a blog!
Matt Blaze, world-famous cryptographer and security expert, has a blog. Drop by and see what he thinks of the electronic voting machines used in California.
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Salt Lake City, part 3
We’d planned Saturday to be a big day, and it was!
We started with breakfast at the hotel, then we drove down to Provo to give the boys a quick tour of BYU. Of course, we don’t know enough about BYU to make it a real tour, so instead we went to the campus bookstore. Each of the boys got a T-shirt, Tom got a hat (which he hasn’t taken off for longer than an hour or so), and Arlene bought some craft stuff– mission accomplished. After BYU, we swung back up I-15 and stopped at the Ikea store long enough to get me a refill of Swedish salt licorice. I still prefer the little licorice mints I got when in Norway, but Ikea’s a lot closer. One more craft-store stop and then it was time for a break at the hotel.
After the hotel, we loaded up the car (and cameras) to head out to Antelope Island State Park. Despite the 95° heat, the boys were all in good spirits, and why not? The entrance to the park is a 7-mile-long causeway that connects the island proper to the mainland. As we expected after reading the park brochure, there were masses of birds flying around the causeway area; once we got onto the island proper, we hit the beach. We discovered that skipping stones in a lake that ranges from 4%-33% salinity (seawater is about 3%) is challenging because they tend to bounce right out when you skip them. We also discovered clouds of brine flies nesting on the rocks of the beach. It was really something to see the clouds move in unison when disturbed– sort of spooky, actually.
We hadn’t told Matt, but Antelope Island is home to a substantial herd of buffalo (err, bison). We drove over to Buffalo Point and took the trail up to Buffalo Point. It’s only about 650′ AGL, but it was quite a hike for Matt and Tom. They’re now bona fide mountain climbers, and we have pictures to prove it. Sadly, the restaurant was closed so we couldn’t have a buffalo burger. We did drive around the loop road in an attempt to see the herd, which was parked up on a ridgeline with no road access. One old bull was right near the fenceline, so we got a good look at him. That made everyone so happy that we had to stop at Dairy Queen on the way home 🙂
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American Airlines and AirCell
Interesting news from the PR wire: AA has signed up with AirCell to provide in-flight WiFi. This echoes Boeing’s sadly-cancelled Connexion service, with a few differences: AirCell will use a three-antenna system to let selected 767-200 aircraft communicate with the ground. Interestingly, although the release itself doesn’t say this, the PR rep who sent it to me said that “This test is for text data only, voice capable products are not included.” Thank goodness; I sure don’t want to listen to people yapping on their WiFi phones (or Skype, or whatever) on a transcontinental flight. The service test won’t start until 2008, but I plan to check it out if I can. (No word yet on whether AA is forcing AirCell to change their name to “AAirCell”.)
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Salt Lake City/Vernal, part 2
We got to Vernal and found the Holiday Inn Express with no trouble. There are 10 or so hotels in Vernal, and all of them were full except for this one. It turns out that the natural gas industry is booming in Vernal, so all of the hotels are normally full. This Holiday Inn just opened, so they had a few rooms left for about double the normal price of rooms at other hotels. Since the alternative was to sleep in the car, we checked in then met Brandon and Celeste. Brandon’s now working for an oilfield services company, and Celeste is a schoolteacher during the school year and a forest-fire crew dispatcher during the summer. We only saw her for a few short intervals during our visit because this is the height of fire season, with several active fires in her region.
Our first stop was the Utah Field House of Natural History, a beautiful museum with some fantastic dinosaur models. There’s a lot of detail on how fossils are formed, along with some excellent fossils and a number of partial and complete dinosaur fossils. After the Field House, we went on to the Monument proper, passing Brandon’s former ranch and a gift shop that has a dinosaur that you can sit on– this was quite popular with the three dinosaur wranglers in the back seat.
At the Monument, we saw a number of fossils, plus a neat cave that contains a number of ancient petroglyphs. Almost every 60 seconds, Matt would exclaim “Look! I see a dinosaur bone!” or something along those lines. We drove down to the bank of the Green River and skipped stones for a while, then made our way back to Vernal for a short break / rest period. Then we went to the Johnsons’ house for a barbeque featuring beef from their family herd. David and Tom rode four-wheelers. In fact, I took Matt on a short ride down the street, so everyone except Arlene had a turn. When the boys weren’t riding, they were hitting golf balls or playing Guitar Hero II with Brandon’s little brother. The steaks and company were great, and we thoroughly enjoyed it.
Friday morning we had breakfast at the Lamplighter, then picked up Brandon’s boat and went to Red Fleet Reservoir, which I’d never heard of. It was the most beautiful place I’ve ever seen: 650 acres of lake nestled between stunning multi-colored cliff walls. No one was there, so we had the lake all to ourselves. One of Red Fleet’s claims to fame is its set of fossilized dinosaur tracks, which we got to see up close. This sent Matt to new heights of dinosaur-spotting ecstasy (well, to be fair, the other two were just as excited). Then we fired up the boat and went tubing. Matt and Arlene wanted no part of it, but David and Tom loved it. Brandon and I took turns driving for about an hour. We had just broken out the kneeboard when we noticed a big squall line moving in from the west; Tom got in one kneeboard ride (in which he got up, no small accomplishment for a boy his age), then we had to take off. We made our way back to Salt Lake uneventfully, then ate dinner at the Melting Pot, a first for the male members of the family. If you haven’t been there, it’s essentially a fondue restaurant: you get a cheese course, an entree, and dessert, all of which you dip in various sauces, cheeses, and so on. It was quite good, and even Matt, who has recently decided that he’s a picky eater again, was able to find stuff he liked.
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Salt Lake City part 1
Wow, I needed a vacation! On Tuesday, I flew from Seattle to Salt Lake City; Arlene and the boys flew from Toledo and met me at the airport. We’d reserved a room at the Embassy Suites downtown, which is about a mile from Temple Square. By the time we got to the hotel, it was about 8p, so we just had dinner at the hotel restaurant, the Plum. The food was OK; nothing particularly special, and certainly expensive for what we got.
Wednesday morning we got up and made the trek to Temple Square. We tried to take the TRAX train, but it took me so long to get tickets that I missed the train– it left after Arlene and the boys were aboard. They met me at the next stop, and we walked the rest of the way. Temple Square itself, as always, was great. When we went into the Tabernacle, they were doing an acoustics demo– the presenter drops a couple of straight pins into a wooden box, and, sure enough, you can hear it throughout the building. We had originally planned to see a Mormon Tabernacle Choir rehearsal, but there were none scheduled.
We met up with a friend of mine who runs the Church’s messaging operations and he gave us a behind-the-scenes tour of the area, including the tunnel system that runs underneath the square. We also got to go on the Conference Center stage, which was really neat. Although I’m comfortable with public speaking, it’s hard to imagine speaking in front of 21,000 people– some of those seats look very, very far away.
Wednesday night we had dinner at Rodizio Grill, a Brazilian churrascaria that’s one of our all-time favorite restaurants. Given that its menu centers on meat, it was a big hit with the boys. Tom and I tried a chilled strawberry soup that was quite good, and Matt (to my surprise) really liked the spicy chicken breast.
Thursday morning we got up and hit the road to see our friends Brandon and Celeste in Vernal, a small town in eastern Utah that’s chiefly famous for being near the Dinosaur National Monument. The drive to Vernal is absolutely stunning, with lots of mountains and beautiful stratified rocks; the route goes through Park City, then on to Heber City, then through the Uinta National Forest. The high point of the drive is at Daniels Summit, 8020 feet above sea level; my favorite was the mesas, some of which have absolutely flat tops. I kept looking for Wile E. Coyote and the Road Runner, but didn’t see them.
When we got to Vernal, the real fun started.
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Word 2007 docs kill iPhone mail app
Want to make your iPhone’s mail client fall over dead? Try opening a Word 2007 attachment. Works every time.
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iPhone vs Windows Mobile part 3: Mail
So, I wrote an UPDATE column (URL forthcoming) on the good and bad of using an iPhone with an Exchange server. I was limited by space there, so consider this article a sidebar that goes in to more detail on specific things i liked, and disliked, about the iPhone+Exchange mail experience compared to the iPhone+IMAP one.
- The iPhone doesn’t expunge deleted messages properly. This is so 1985. There’s absolutely no excuse for Apple to have bobbled this, and I certainly hope they fix it soon (although there are workarounds).
- It’s wonderful to not have to worry about how much storage space to allocate to mail. With 8GB of space on the phone, I can easily have the full contents of my primary accounts, with subfolders. On the other hand, there’s no way to specify which folders you want to sync. I’ll call this one a tie.
- There’s no search tool on the iPhone– at all! If you don’t know exactly which message you want, too bad. You also can’t search across applications, something I miss in both WM and the iPhone after using it on Palm OS. By contrast, WM6 has the ability to use the server-side search catalog that Exchange maintains, and you can easily pull messages with search hits down to your device. Advantage: WM6.
- It’s much easier to navigate between folders and accounts on WM6. The iPhone requires multiple screen taps, and there’s no way to collapse folders. Advantage: WM6.
- The iPhone doesn’t do multiple selection, so you can’t delete or move messages en masse.
- no flagging on the iPhone. In fact, almost none of the message metadata you’d expect to be preserved (like forwarded/replied-to) is preserved. Only read/unread status is kept.
- The iPhone screen makes reading most HTML mail a pleasure. The rendering is quite good overall. Viagra spam has never looked so crisp or appealing.
- You can choose to check your accounts manually, or at intervals of 15, 30, or 60 minutes. That’s it. No separate schedules for separate accounts, and no other intervals. Big advantage WM6.
- The iPhone has limited support for reading Word and PDF attachments, but you can’t edit or create them. Big advantage: WM6.
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Fresh Logic offers “expunge” tool to fix iPhone deletes
My iPhone still won’t reliably delete IMAP messages. There’s no way to tell the phone to empty its deleted items cache, and because I’m not using IMAP with either of my Exchange accounts on other machines, there’s no way to do it from there either. However, the folks at Fresh Logic have written a tool called expunge that looks like it might work. I’m going to give it a try.
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A never-ending stream of news
Dave Winer has a nifty idea: turn a news feed with RSS into a river of news. Think of an essentially endless web page, where the newest news articles are always on top. This is a perfect format for mobile devices, and in fact the iPhone provides a terrific browsing experience for Winer’s two river-oriented sites: the NY Times river and the BBC river. If you have an iPhone (or, what the heck; even if you don’t), give them a try. I think you’ll like what Dave’s done.
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Belated spring cleaning, iTunes style
According to iTunes, I have 2879 items taking up 14.21GB in my iTunes library. Sadly, this is about five times as much free space as I have on my iPhone, which spells T-R-O-U-B-L-E for my plan to ditch my existing iPod. However, I hit on a useful strategy. I already have a playlist called “Never Played”, currently at about 2056 items. This is a little misleading, since I’ve actually played many of those songs between flattening my iPod, moving my music library, and so on. However, I now have a new rule. I have to listen only to that playlist. Any time I get the urge to skip a song, or find a song that I haven’t heard and don’t like, IT MUST GO. We’ll see how well this works to weed out stuff I wouldn’t listen to anyway.
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VoiceCon ENews: recommended
If you work in the messaging or UC space, and you’re not reading the VoiceCon ENews and VoiceCon UC eWeekly e-mail newsletters, you probably should be. The last two issues have been particularly interesting: Enews issue 181 pointed out what a huge impact the iPhone’s going to have on the mobile device industry, and issue 30 of the UC eWeekly has some sage advice about buying (or not buying!) PBX systems.
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iPhone won’t delete IMAP messages
Well, this is a pain in the butt: by default, when you create an IMAP or Exchange account on the iPhone, messages you delete aren’t ever actually purged from the server. The effect of this is that messages you delete on the iPhone don’t disappear from your Outlook/Entourage/Exchange ActiveSync/whatever mailbox, leading to angst if you’re trying to keep a tidy inbox.
The fix is simple, once you know it exists: Tap Settings > Mail, select the IMAP account, tap Advanced, then select the purge interval from the “Deleted Messages” group. (Apple has a cursory document on it here). The problem is that the shortest interval is 1 day– so when you remove a message on the iPhone, it will take 24hr to disappear from your other clients. This is a pretty poor “feature” and I’m disappointed that Apple didn’t take the time to implement proper deleted item purging as they do in Mail.app. Boo hiss.
Update: another annoyance is that the iPhone insists on creating its own Deleted Items folder in the Inbox. That’s just wrong. I suspect this can be fixed by modifying the server path prefix, but that shouldn’t be necessary. The whole point of having a defined account type for Exchange is to avoid this kind of problem (that’s why the iPhone correctly hides other folders, like Calendar and Contacts).
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