So, I went to Washington this week. I was there for about 18 hours, during which time I drove by the National Cathedral at night, saw the Washington Monument from a distance, woke up at 4am and was violently sick in my hotel room, and taught my scheduled class anyway. On the return trip, I paid Delta $130 to switch to an earlier flight– which was delayed, so I got home about midnight. A very helpful “service excellence coordinator” (SEC) refunded the money once I got to Cincinnati– after I eventually found one, that is. (Hint: Delta’s famous “redcoats” are no more; SECs are redcoats without the red coats). Not one of my better travel experiences.
Optimizing Collab and Communications in DC
Another week, another event! This time, I was in DC, where I had a great group of attendees. The highlight was probably during my demo of Microsoft Office Communicator, when I accidentally called Devin. I’d forgotten that the SIP-to-PSTN gateway was active, and I right-clicked his name and used the “Call” context menu to show that his contact information was there, prefilled from my personal Contacts folder. I was quite surprised when Devin’s phone started ringing in my computer speakers (and so was he), but we had a short call and the crowd loved it. It’s always great to surprise people like that– I think I may work it into my demo script as a permanent item. Live Communications Server 2005’s voice and telephony integration is pretty compelling, and I’m glad that came out in the demo.
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Cool new Exchange tool: exmon
Microsoft has established a good pattern: they’ve been taking tools that they use internally, polishing them up, and releasing them as free tools through their web release (WR) program. This flow most recently brought us ExBPA 2.0, and now a new tool joins the family: the Exchange User Monitor, or ExMon. The cool thing (as Chris points out on the Exchange team blog) is that ExMon can both aggregate data and show you user-specific performance data. If you have a user or two who consistently complain about performance, ExMon gives you a quantitative tool to ID and fix the underlying problem. Check it out.
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Forbes pimp-slaps Lotus
Wow, that’s gotta hurt. This article, by Daniel Lyons, effectively claims that the air is going out of the Notes balloon, citing market share and revenue data from Gartner, IDC, Ferris, Meta, Radicati, and ITRG. It’ll be interesting to see how IBM/Lotus respond to the article; with their 2004 numbers not yet released, the public data to refute some of Lyons’ arguments may not be available yet.
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29 free iTunes songs
Good news: Apple is giving away 29 free songs on the iTunes Music Store. Bad news: you don’t get to pick ’em; they’re bundled into two sampler albums. The “Atlantic/Lava Edition” album has 16 songs; the “Universal Motown Edition” has 13 more. Are they any good? Beats me. I’m having the infamous “502” problem, which prevents me from downloading any iTMS songs for the nonce.
Reflex (Gould)
First, let me say this: if you haven’t read Gould’s Jumper, you’re missing one of the five best science fiction novels I’ve ever read. The protagonist of Jumper is a teenager, Davy Rice, who unexpectedly discovers that he can teleport himself. He discovers this as he’s about to be beaten by his drunken, abusive father; the story of what happens next is naturally and wonderfully told. Reflex is the sequel to the 13-year-old Jumper, and it’s every bit as good– if not better.
Davy’s married now and working occasionally for the National Security Agency. When he unexpectedly disappears, his wife Millie (whom you’ll meet in the first novel) sets out to find him, aided by her unexpected discovery that somehow she’s “caught” the ability to teleport from close contact with Davy. A nefarious group has kidnapped him and found an ingenious (and stomach-turning) way to control him (here’s a hint). Of course, Davy’s not inclined to go quietly, and Gould expertly cuts back and forth between his efforts to resist and his wife’s efforts to locate him. Gould is so good at this milieu: his characters are rich and real, their dialogue is crisp and honest, and the technical details he includes are accurate– but he’s content to leave them out when doing so helps the story. This is strictly an action yarn, though; there’s very little philosophical depth, which means Gould misses out on exploring some interesting themes (like whether Davy has a responsibility to use or explore his special ability more than he’s done in the past). The ending is unsurprising; unfortunately, the book just sort of stops, clearly leaving room for a sequel. I just hope that it doesn’t take Gould as long to write it.
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Suspect (Robotham)
Any time a book is advertised in the Wall Street Journal, I make an effort to check it out. This has led to some real treasures (including Finder’s Paranoia, which I need to review on of these days) and this book, which as far as I can tell is Robotham’s first novel. The protagonist is Joe O’Shaughnessy, a British psychiatrist with Parkinson’s disease, a beautiful wife, an adoring daughter, and a problem: the police think he killed a former co-worker.
Robotham spins an extremely complicated plot, but does it so effortlessly that it seems very natural as circumstances unfold. Of course, O’Shaughnessy’s not the real killer, but finding out who is– in time to stay out of jail– takes Joe through a very rapid series of plot twists and turns, including a couple of additional murders for which he’s blamed too. The first third of the book moves slowly, but after that the pace picks up steadily. O’Shaughnessy is a smart and acerbic self-observer, which makes him far more interesting than the typical ordinary-guy-turned-detective. I’ll be looking forward to Robotham’s next book– but this one is highly recommended.
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XV6600 first impressions
Verizon loaned me an VX6600 to write about. I haven’t used it much, but so far, a few first impressions:
- The ringer volume is way too low. Even at max, I can barely hear it.
- Verizon shipped me the device with an old firmware version on it. As shipped, the phone absolutely refused to recognize my GN6210 Bluetooth headset, either with hands-free or handset profiles; about 80% of the time, it refuses to launch the Bluetooth Manager applet.
- After I updated the firmware, I was able to pair with my 6210 and make and receive calls. I haven’t tested this as much as I want to, but so far it seems to be working well.
- The built-in keyboard doesn’t feel as good as the Treo 650, but it’s better than nothing at all. I think I’ll just have to get used to it.
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On the air
I just set up a new radio: an Icom IC-706 Mk II-G. This is a huge improvement over my previous station, which consisted of a single Alinco handie-talkie. The new radio covers VHF, UHF, and HF, so I can use it for ARES traffic and for long-distance communications (once I get an antenna set up, anyway). I still have to mount the control unit to my desk and set up a better speaker; eventually I want to hook the rig to my computer and start running MacLogger with it.
Filed under General Tech Stuff
Five quick reviews
I’ve been reading a lot lately. Herewith a few quick reviews of my latest.
- Lashner, Fatal Flaw. His other books were much better. Turgid, needlessly convoluted plot and unsympathetic characters. Don’t bother.
- Turtledove, Days of Infamy. What if the Japanese strike at Pearl Harbor had been followed up by an amphibious landing? That’s the central premise of this book, which is well enough written that I slogged through the exceptionally slow first 2/3rds of it. I hope the next book in this series (because there will be one, no doubt) is a little snappier.
- Silva, Prince of Fire. Five stars and then some. Silva is, for my money, the best thriller writer in the business (with Barry Eisler a close second). Rich characters with complex motivations, rapid plotting, and a thorough mastery of both storytelling and the political and social forces that underlie the characters’ actions. Highly recommended.
- Lefcourt, The Deal. I only read this because our library didn’t have The Manhattan Beach Project yet. This was supposed to be a satire of 1990s Hollywood, but it felt contrived and lacked the edge that’s so important to pulling off a satire. Maybe it would have been better in 1992 or so. Not especially recommended.
- Gaiman, American Gods. Why, oh why, did I wait so long to read this? Superb.
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IBM “Exchange Alternatives” debrief
So, yesterday I was in Manhattan, again. This time it was to attend IBM’s “Microsoft Exchange Alternatives” seminar, held at IBM’s building on Madison Avenue. I had to get up at 0400 to drive to Detroit and catch the first flight in to LGA; despite that, the flight was delayed. (That gave me time to finish a paper I’ve been working on, which I emailed from the back of the taxi on the way to IBM. Good news: I can send email from taxicabs. Bad news: sometimes I have to.) As Ed said, the seminar was well-attended, with about 20 folks in the room from a variety of customers.
There were four presenters: Ed did his overview of IBM’s collab strategy; Jennifer Meade from ThroughBox IT did a somewhat lackluster review of three customer case studies, Henry Bestritsky from Binary Tree talked about their Common Migration Tool (CMT) and how it can be used to move from Exchange to Notes, and Brendan Crotty wrapped the morning up with a solid demo of the Domino Access for Microsoft Outlook (DAMO) tool.
Overall, I thought it was a good first effort. As I pointed out to Ed when I met him afterwards, there wasn’t any convincing discussion about quantified business value. Interestingly, IBM had several Linux sales folks in the audience, and a common theme underlying Ed and Brendan’s presentations was that IBM is promoting server OS choice. I’ll save my analysis of that meme for another day ๐ I don’t think the seminar content accurately reflected Microsoft’s current collab strategy and why IBM thinks theirs is better. In fairness, that’s not what this event was intended to cover. IBM did a good job of positively conveying their message, though, and I think mixing in the partners was a good touch.
How does this compare to our “Optimizing Collaboration and Communications” event? We have more demos, including an extended “day in the life” demo that lets me show how I actually use Microsoft’s tools to get my daily work done. We also have a lot more quantitative information about the business benefits of extending Notes/Domino infrastructures with MS’ tools. We’ll see what Ed thinks when he attends our Chicago event.
Unlike Ed, I made it out of LGA before the weather turned bad ๐
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Symbian licenses Exchange ActiveSync
Getting on the bus well after it’s left the station, Symbian announced today that they’re licensing the Exchange ActiveSync protocol. With more than 25 million Symbian OS devices worldwide, this is a big announcement for both sides, although no firm timeline was disclosed. Symbian’s already got a good mobile connectivity story; this makes it better while simultaneously highlighting Exchange 2003’s advantages as a wireless messaging platform.
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Gas stations running out of “2”s
Great story in the Tennessean this morning: gas stations are running out of “2”s to put on their pricing signs. At $150 for each sign letter or number, stores haven’t had any incentive to build up a 2 stockpile– but as prices edge higher, suddenly 2s are in demand.
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Buckeye: room for improvement
So far, I have to give my new BuckeyeTel service mixed reviews. The good: the phone service works well, with clear audio. I like having voice mail, and I love not paying for long distance or giving SBC any money. The bad: there are several minor annoyances that they’re still working on. For example, if I forward my desk phone to my cell, the caller ID on the cell phone shows the number of my desk phone instead of the real number. Every forwarded call thus appears to be from me, which isn’t too helpful.
More seriously, my download speeds have fallen to almost zero– really. My most recent speed test shows 21 kbps down, 43 kbps up. In other words, I’m getting roughly 1/3 the speed of a dial-up modem connection. The last time that happened, two Buckeye techs came out, fiddled with the cable pedestal and my internal wiring, and replaced the modem, which ended up fixing the problem. I called last night and was put on the tier-2 support queue, but so far they haven’t called me back. That’s not exactly the kind of support I expect for a commercial account. At least my phone’s working.
Update: after switching NICs in my ISA Server box, and doing several different variation of voodoo tricks suggested by Buckeye, things are somewhat better.
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My day in Manhattan
OK, so I’m a tourist. Here’s what I did yesterday:
- Arrived at Penn Station and walked to my hotel, which is on 6th Avenue. Streets and Trips says the most direct route is 1.6 mi, but I took the scenic route– past B&H Photo (totally by accident), then back up 34th St to 6th and up 6th. Great walk.
- Checked in to the hotel and whipped through my inboxes. That took an hour or so.
- Caught a cab to the SoHo Apple Store, where I was sorely tempted by a wide variety of goodies. The place was packed! However, a dual-G4 (or even an iMac G5) is too big to carry back on the plane, so none for me.
- Had a slice of pepperoni pizza from a little hole-in-the-wall pizzeria on Prince St and ate it while walking through SoHo. Theboys are each getting a cheap NY tourist T-shirt (some of which were not exactly age appropriate).
- Took a cab to the World Trade Center site. Very moving, powerful yet sad. I spent a while there just looking, then moved around to take some pictures that I’ll post after I get home.
- Took the subway back to the station at 57th and 7th, then walked to the hotel, where I found a mention of Harley-Davidson of New York. Off I went! They don’t seem to actually sell or fix motorcycles; instead, they sell overpriced crap ($60 for a long-sleeved T-shirt) to tourists. I escaped with a $20 T-shirt; it was on sale.
- On the way to the Harley dealer, I found Kate’s Paperie, where I got Arlene a little something. Then it was back to the hotel.
After all that touring, I was too tired to do anything else, so I had a room service burger, ate for a while, and hit the bed early. This morning, I got up at 6, went down to the hotel gym, and am now headed for a delicious hotel breakfast. Happy St. Patrick’s Day!
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