Category Archives: Reviews

First look: Snow Leopard and Exchange

Given that I’m in Palo Alto, and that probably half of my coworkers use Macs, it’s no surprise that I installed Snow Leopard today. I’m not going to review the OS, or even the Exchange capability, but here are a few notes based on my long-time Entourage use (and not a little time spent with Outlook 2010 over the past few months). Herewith my thoughts:

  • The first thing I noticed: Mail.app is smokin’ fast compared to Entourage EWS. I mean, we’re talking lightning. EWS has much improved sync performance compared to DAV sync, but Mail.app leaves it in the dust when it comes to scrolling, searching, and message rendering. I haven’t tried to compare the two programs’ sync speed (and probably won’t, since it’s mostly relevant when you set up a new account).
  • Speaking of setup: I was able to set up 4 Exchange accounts in about 10 seconds each: enter e-mail address and password, then let Autodiscover do the rest. EWS Autodiscover works well most of the time, but occasionally it will fail to detect an account.
  • By default, Mail creates a single unified Inbox view– exactly what I use in Entourage (and what I wish for in Outlook 2010). However, nowhere can I find where Mail tells me how many messages are in a folder, something I like to keep track of.
  • I like it that Mail.app uses the same sounds for sent and received mail that the iPhone does. On the other hand, I dislike the fact that you can’t change these sounds (on either platform). C’mon, Apple.
  • Ironically, older versions of Mail would hide some Exchange folders when you connected because Mail couldn’t handle them. Guess what? This version fails to hide some folders, such as “Conversation Action Settings” and “Quick Step Settings”, that Outlook 2010 creates as ostensibly hidden folders in your mailbox root. Oops.
  • Entourage seems to do a better job of masking temporary connectivity problems. When Mail.app decides that one of my servers is unreachable, it grays out that server’s entire folder tree and puts the little tilde-looking icon next to the account name. By contrast, Entourage will discreetly add “(Not Connected)” to the account name and leave it at that.
  • iCal… well, what can I say? I still don’t like it after all these years. Yes, it syncs with my Exchange calendars now, but its visual display is ugly compared to Entourage (especially for overlapping events), it’s lacking in features, and the task support appears to have been hastily bolted on.
  • I’ve never been a user of the Address Book app. Given the way this version works, I’m not about to start. Too much wasted white space and too many missing features. For example, want to see someone’s management chain? Too bad, Address Book doesn’t show that. Feel like searching the GAL? Sorry, no can do (at least not that I can find.)

There are other problems, too– no support for setting your out-of-office status, for example. In terms of fit and finish, there are lots of little grace notes that Entourage gets right but that Apple stumbled with. To show just one example, take a look at these two screen shots, one for each program.

Microsoft EntourageScreenSnapz001.png   iCalScreenSnapz001.png

IMHO, Entourage does a better job all around. It tells me that my machine and my appointment are in different time zones. It clearly shows the important data about when my test meeting’s invitees are available. Once you type in an invitee’s name, there’s no way to delete the event in iCal unless you remove all invitees first. Attempting to close the window gives you a chance to edit or send the invite, but not get rid of it altogether. (Bonus: thought it was interesting that Entourage could get and display Atalla’s status (OOF, in this case) but that iCal couldn’t, even though I took the screen shots on the same machine and more or less at the same time.)

More broadly I don’t like going back to the world of having three separate apps for PIM functions. It reminds me of Sidekick for DOS. I much prefer the Outlook/Entourage model of having several different (but related) data types in one place. What makes this worse is that there’s relatively little integration among the Snow Leopard apps. For example, if you’re looking at a contact in Address Book and want to send that person a mail message– too bad. There’s no way to do so. You can, however, right-click an e-mail address in Mail to open that address’ contact card.

Still more broadly, these applications are not very flexible or customizable compared to Entourage. For example, let’s say you want your message reading pane on the right. Too bad! There’s no way in Mail.app to customize it; you need WideMail or something like it, of which there is no Snow Leopard version (yet).

So, Snow Leopard delivers what Apple promised: basic Exchange integration. There are so many things that they’ve left out, though, that I remain disappointed, and I’m thinking that the Microsoft Mac Business Unit has a huge lead already as they move into full-scale development of Outlook for Mac

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iDialog iPhone OCS client

The fine folks at Modality Systems in the UK just released iDialog, an iPhone client for OCS 2007 and OCS 2007 R2. Executive summary: I like it and think it was worth the $10.

Modality have a good FAQ that addresses questions about what the program does. In short, it does everything you could do from within Communicator Web Access. For example, you can send and receive text IM messages, see your contacts’ presence state, search the GAL, and control incoming OCS enterprise voice calls.

IMG_0161
my own contact card has some editable propertiesIMG_0163
other users’ cards have the standard card properties.
I tested iDialog this morning to see how well it worked. The overall experience was quite good; my contacts appeared as I expected.To the left, you can see what my user’s contact card looks like. iDialog uses a similar view for your contact card as it does for those of other users, with the difference that you can edit some fields of yours (like the Note and Location fields). To change your presence status, tap the jellybean icon in the upper-left corner of the screen and you’ll see the familiar OCS presence states.

You can see the iDialog toolbar at the bottom of the screenshot, too. It’s as self-explanatory as can be (though a bit plain-looking). Tapping the Chats icon takes you to a list of current conversations, each of which shows you how many pending messages you haven’t yet responded to.

When you look at the contact card for one of your contacts (or someone that you look up in the GAL), you get a wealth of information (a la Outlook 2007/2010) about the person: their presence level, how long they’ve been away, their free-until/busy-until state (although the “free-busy at…” text is a bit confusing at first), and so on. Tapping a contact’s e-mail address launches a new mail message (incidentally quitting iDialog), and tapping a phone number opens the built-in phone app to place a call over the GSM network (provided you’re on a phone; you can’t do this on an iPod Touch).

GAL searching worked fine in my limited tests: type in all or part of a user’s name and you’ll get a list of matches back. I’ve seen a few reports of crashing during searches, but I couldn’t reproduce those myself.

The conversation view itself looks a lot like the built-in Messages app, but the bubble sizes and colors are just slightly off. I attribute that to Modality’s decision to include more information than Messages does, including the name of the sender of each comment and the time at which it was sent. Check the shot on the right of an active chat session to see what I mean.There’s a lot going on here. You can see the name of the person I’m talking to (well, at least part of it), along with a navigation control to go back to the chat list. The Options button allows you to invite additional users or quit the chat (though there’s currently no way to kick a user from a multi-party conference). iDialog provides the same “… is typing a message” prompt that CWA does, too, a nice touch. However, what dominates the view of an active session is Apple’s soft keyboard, taking up fully half of the available screen. That makes it harder than necessary to follow what’s going on. I’d prefer to see the keyboard only when I start typing, a la Apple’s SMS application. IMG_0165

 

MPOP worked fine; during my conversations I remained logged in to Communicator. The experience had a few odd points. Mysteriously, my status was once automatically set to Do Not Disturb, although because I was logged in to Communicator at the same time this may not have had anything to do with iDialog.

iDialog doesn’t seem to have a way to edit the phone forwarding settings you currently have in place, so I had to use CWA to turn off my default forwarding. Once I had done so, though, iDialog notified me of incoming calls and let me forward them to pre-defined numbers, just as CWA or Communicator would.

A suggestions to the Modality gang for future releases: when entering an IM in the 1.0.0 release, if the IM is longer than the width of the text view, the text view scrolls right. A better (IMHO) way to do this is to do what the iPhone’s native apps do and grow the height of the text bubble. This can easily be accomplished using TTTextController from Joe Hewitt‘s excellent Three20 library.

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Plague Year (Carlson)

Plague Year

This isn’t exactly a horror novel, but it was horrifying. It scared the pants off me. I don’t want to say too much about it to avoid spoiling any potential surprises. Carlson tells the story of a nanotech plague, and its few survivors, in a spare, fast style. There are plot twists aplenty, and neither the heroes nor villains are as simple as they might first appear. Strongly recommended if you like science fiction, apocalyptic fiction, or well-written and scary fiction.

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The Appeal (Grisham)

Let me save you the effort of reading this cynical and depressing book: the good guys lose. All of them, in fact: the lawyers who go nearly half a million dollars in debt financing their client’s suit against an egregious polluter, the plaintiff herself, a Mississippi Supreme Court justice running for re-election, and even the candidate who replaces her. The only winner is a slimy, money-grubbing billionaire. I don’t expect every book I read to be Pollyanna, but I was surprised by the degree of cynical commentary that Grisham slipped in here. Not recommended.

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The Weapon (Poyer)

The Weapon: A Novel (Dan Lenson Novels)

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No Angel (Dobyns)

No Angel: My Harrowing Undercover Journey to the Inner Circle of the Hells Angels

As soon as I saw this book on the net, I knew I had to read it. Here’s a capsule review. First, it has perhaps the most vulgar language of any book I have ever read. It made the worst cursing I heard in the Marines seem like a Sunday school lesson. If you are easily offended, definitely don’t read it. (Even the table of contents would be enough to get the book an R rating if it were a movie!) There’s a funny comment on Dobyns’ blog in which an 11-year-old complains that his dad won’t let him read the book, to which Dobyns responds “Your dad is correct. You can’t read No Angel until you’re 30.”

Second, the author is clearly as crazy as an outhouse rat. Infiltrate the Hells Angels? Why not do something less crazy, like jumping off a bridge with an anvil duct-taped to your head?

Dobyns recounts his early career in the Bureau of Tobacco, Alcohol, and Firearms and explains how his personality led him to seek risky undercover assignments. When he sees an opportunity to attack the Angels from within, he has a hard time convincing his superiors, but eventually wins them over through a combination of persistence, solid evidence gathering, and missteps by the Angels that make them seem like a bigger danger to public order than they might actually have been. If anything, I was surprised by how trusting the Angels leadership was, but that’s as much a testament to Dobyns’ skill as an undercover officer as it is to their desire to quickly expand throughout Arizona.

Dobyns (and his ghostwriter) tell a fascinating story in vivid detail. It’s clear throughout that Dobyns respects many aspects of the Angels culture, like their sense of brotherhood and honor. That doesn’t mean that he’s willing to excuse their actual criminal behavior, and he makes that clear as well. The story itself is fascinating; Dobyns starts by creating a fake chapter of a Mexican motorcycle gang and uses it to establish credibility with Angels leaders, culminating in their invitation to “patch over” and join the Angels. Along the way, hijinks ensue: there are beatings, gun sales, boozy motorcycle rides, and testosterone galore. (I don’t want to be more specific so I don’t spoil any surprises!)

At the end of the book, I couldn’t help wondering whether the sacrifices he and his family made were worth the eventual outcome of the case, in which internal squabbling amongst the prosecution team resulted in lower sentences and the dismissal of charges against a few key players. (As a bonus, now Dobyns has a lawsuit against the ATF claiming that they are failing to protect him and his family from reprisals.)

Highly recommended for those with thick skins and strong stomachs.

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The Universe In a Mirror (Zimmerman)

The Universe in a Mirror: The Saga of the Hubble Space Telescope and the Visionaries Who Built It

As I was scanning this morning’s New York Times, I saw an obituary for Art Code. I’d never heard of him, but he was an instrumental player in the creation of the Hubble Space Telescope. That was only one of the many things I learned from reading Zimmerman’s excellent book on the genesis, development, deployment, and maintenance of the Hubble Space Telescope.

Zimmerman has written a fascinating account of the early genesis of the whole idea of space-based telescopes; much of this early work was done by Lyman Spitzer, another scientist you probably haven’t heard of but who (IMHO) deserves wider recognition (and who was born in Toledo!)

Zimmerman clearly and engagingly chronicles the process by which we got the Hubble, including the (almost-incredible) bungles made by Perkin-Elmer in finishing the primary mirror, the drawn-out process of figuring out what the actual problem was, and the ingenious engineering solution (COSTAR) that fixed it. If anything, he provides too much detail of some of the bureaucratic wrangling. It’s easy to get lost in his description of the wrangling that took place between various factions at different NASA centers and the Space Telescope Science Institute. However, he does a splendid job of articulating how revolutionary the HST was as a scientific instrument, and how much knowledge astronomers in different specialties were able to learn from it.

If you have even a passing interest in Big Science, this is a great read; likewise if you’re an astronomy buff. Highly recommended.

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Ahead of the Curve: Two Years at Harvard Business School (Broughton)

Ahead of the Curve: Two Years at Harvard Business School

It’s hard for me to decide how I feel about this book. On the one hand, I appreciate its candor and clarity. Broughton spent years in the newspaper business, and he is an engaging writer with an excellent eye for scene-setting and description. His portraits of the characters in his Harvard Business School (HBS) class are sharply drawn, enough so that I felt I was there in the classroom with him at some points.

On the other hand, he essentially enrolled at HBS, going about $175,000 in debt, to see whether business school might afford him some other career opportunities. While most of his other classmates had clear goals (mostly involving the amassing of personal wealth, sadly but unsurprisingly), he seemed to be trying to decide what he wanted to do. In that respect, he was in HBS but not of it; to me that seems like quite a wasted opportunity.

Broughton makes some excellent points about the cultural impact of MBAs, writing that “MBAs determine the lives many of us will lead, the hours we work, the vacations we get, the culture we consume, the health care we receive, and the education provided to our children.” Through that critical lens, he examines what he learned at HBS and finds it somewhat wanting. He cites Andrew Carnegie as an example; Carnegie was perhaps one of the least ethical, even rapacious, businessmen ever to walk the earth, yet he is chiefly remembered for his many good works later in life. Broughton asks the fair question of whether having more Carnegies is on balance a good thing for the US, and by extension the world.

From the perspective of a small business owner, I certainly enjoyed the descriptions of the various HBS classes. Some clearly would be of use to me, while others wouldn’t. As an inducement to attend HBS (which it clearly isn’t intended to be), the book falls short. As a lucid description of the experience, and a thought-provoking reflection on the effects of the business culture driven in large part by HBS graduates and marketing, it succeeds quite well. Highly recommended.

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Best American Science Writing 2007 (Kolata)

The Best American Science Writing 2007 (Best American Science Writing)
I love reading about science in all its forms, but I find many science articles in the mass media to be dumbed down or poorly written and thus uninteresting. During a recent trip to the library, I happened upon this collection and decided to give it a try. My experiment was well-rewarded, as this is a superb collection of fascinating and well-written stories. Some standouts in this collection include Atul Gawande’s “The Score“, which traces the industrialization of childbirth (though I would argue that improvements in anesthesiology have made almost as big an impact); Lawrence Altman’s “The Man on the Table Devised the Surgery“, about Michael E. DeBakey’s very unusual surgery in 2006, and Jerome Groopman’s “Being There“. This last was especially poignant for me, as it discusses the pros and cons of allowing family members to be present during resuscitation attempts for trauma victims. I will carry to my grave the sounds and sights of Dad’s visit to the Albany Medical Center emergency department, and I still am not able to decide if it was good or bad that I saw those things.
Anyway, I highly recommend this book, and I’ll be on the hunt for the 2008 edition when it’s published.

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Cinerama Adventure

I’d never even heard of Cinerama before watching the Blu-Ray edition of How the West Was Won with John and Amy. Cinerama Adventure is a fascinating look at the then-revolutionary Cinerama system. Think of it as a predecessor to IMAX, except that it provided better peripheral views at the expense of requiring three separate cameras and projectors. If you’re at all interested in 1950s pop culture, film and video technology, film-making, or flying a camera-equipped B-25 into an active volcano, you’ll find plenty of things to interest you here. My favorite part might have been the discussion of how the movie industry targeted Cinerama to help counter the television-induced drop in movie theater attendance. I wonder if there’s a parallel with the current theater industry… maybe they could try something innovative instead of whining so much.

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Winterdance (Paulson)

Winterdance: The Fine Madness of Running the Iditarod

Sometimes I read a book on some topic that inspires me to think of myself doing something with that topic– a book on aircraft design might make me wonder how I would fare as an aerospace engineer. Other books I read help me appreciate a topic or activity without necessarily wanting to do it myself (cf. A Blistered Kind of Love).

Winterdance did neither of these. It made me say, repeatedly and often aloud, that this guy is flat-out crazy. The Iditarod is one of the most grueling events in the world, and this guy wanted to run it. The story of his preparation for the races made me alternately wince (mostly for his wife, poor soul) and cringe. Imagine: sleeping with your dog team in its kennel, in your yard; letting fifteen sled dogs pull you on a bicycle then having to walk fifteen-plus miles home after they run off and leave you; getting sprayed by half a dozen skunks. The race itself is no better. I found myself unable to stop reading and concurrently wishing the book would end on the next page. I can’t really recommend it, but it was definitely an experience that will alter how I see future books. In fact, perhaps that’s the best summary I can come up with: the book is like the Iditarod in that respect.

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Cop In The Hood (Moskos)

Cop in the Hood: My Year in Baltimore's Eastern District

Moskos has written a tough critique of US drug laws, but he’s cleverly disguised the first two-thirds of the book as a cops-on-the-beat tale of his time spent on the streets of the Eastern District of Baltimore. If you’ve watched The Wire, much of what Moskos says will sound familiar: the current US war on drugs is a wasteful effort that does little to curb violence (mostly perpetrated by the sellers, not the users) while doing nothing to help the users kick their habits. The anecdotes are amusing; the sociological data Moskos includes are valuable, and his argument is strong. Well worth reading.

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First impressions of the new MacBook Pro

I was recently in Seattle for meetings with my partners (protip: the Bell Harbor Convention Center is an awesome meeting venue). During that time, my team landed a project that requires use of a Mac, so I made the (easy) decision to hand my first-generation MacBook Pro (2.16GHz, 2GB of RAM, plus a 250GB drive I added earlier this year) to Tim and replace it with a new machine. I used it all day yesterday and quite a bit last night, and now I’m using it on my flight home. Here are my first impressions:

  • Despite its odd “chiclet” look, the keyboard has a great tactile feel– it’s much less mushy than my old MBP, and it compares favorably with Lenovo’s keyboards (still the best IMHO). Apple has changed around the function key behavior, meaning that I finally have keyboard shortcuts for iTunes control. Interestingly, the cursor arrows still work as paging keys when you hold down “Fn” but they don’t have the labels on them. I sort of miss the small “Enter” button to the right of the space bar, but I’m getting used to it.
  • I love the new trackpad, except that it’s a bit noisy. I already used tap-to-click on my prior machine, so the noise isn’t a huge deal. I didn’t have any trouble adapting to the click-and-drag behavior of clicking with my thumb on the pad’s bottom edge and then dragging with a finger. The multitouch behavior is handy, when I actually remember that it exists and use it.
  • Screen brightness and quality is outstanding. In my limited testing so far, I haven’t had any problem with the glossy screen finish.
  • Battery life is a HUGE improvement over my old machine. I will easily get 4 hours out of this battery on my default workload (mostly Word, some Ecto, and an occasional TV show in iTunes).
  • The body structure is a major improvement over the old machine. The screen hinge isn’t floppy, so the screen stays put even with my hardcore typing style, and the perimeter of the case on the bottom half has no flex or give.
  • The Migration Assistant did a flawless job of moving about 85GB of data to the new machine over an Ethernet connection. John was quite envious of this feature.
  • It’s easier for me to open the lid since there is no longer a release button. (I still prefer Lenovo’s slide-to-unlock mechanism, though)

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Switcheasy Capsule Rebel

I recently needed a case for my iPhone 3G. I had a CaseLogic slip case for my original iPhone, and it was a solid “OK”: a little clunky, a little ugly, but enough to get the job done. I wanted something with less bulk. On the advice of a few iPhone-toting friends, I decided to try the Switcheasy Capsule Rebel. Verdict: I love it. It looks great, and it provides an excellent tactile feel. It doesn’t feel slippery, slimy, or slick. Highly recommended.

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“Amazing Grace”

A wonderful essay at a web site I’d never heard of, by a writer I don’t know, about the grace that the Savior gives each of us every day. It was a real eye-opener for me to read this and recall how often I take His forgiveness for granted.

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