Category Archives: General Stuff

Today Microsoft announced that it was releasing Service Pack 2 (SP2) for the Macintosh version of Microsoft Office. Apart from the usual bug fixes to all of the Office apps, the big news here is that SP2 makes some major– and welcome– changes to Entourage’s Exchange support.

There’s a long list of tasty new Exchange goodness in the SP2 release, including:

• A new model for calendaring and address books. Previous versions couldn’t support calendar or contact public folders; this release does. In order to enable that support, the dev team changed the way calendar data is stored and managed. Now you’ll have a calendar on your local machine, plus a calendar for each Exchange account, plus any calendar public folders you have. For most Exchange users, this will be a huge improvement. For the small number of users who’d defined multiple Exchange accounts in the same Entourage identity, you’ll notice that now Entourage doesn’t automatically sync events from every calendar to every other calendar.
• Much, much better sync performance with Exchange accounts. (They also fixed that annoying bug where the Progress window would pop up even when you’d previously closed it.) Public folder browse performance is greatly improved too.
• Support for setting permissions on Exchange items. That’s right– you can now grant permissions on any folders in your mailbox, just like you can in Outlook. You can also open other users’ shared folders, provided you have permission to do so.
• You can create private calendar and contact items.
• There’s much better support for delegation, including the ability to assign other users as delegates.

There are also some less obvious, but perhaps more welcome, changes. For example, Entourage now honors the Thread-Index and Thread-Topic headers that Outlook uses. That means that conversations with Outlook users will be properly threaded. Entourage also includes a new Conversation view type that properly threads mail messages– a feature that’s long overdue (though you could simulate it by creating your own custom view). You can also do a “get info” on any folder to see how much space it’s taking up on the Exchange server– something I use all the time, given the mailbox limits applied to some of my accounts.

SP2 is available for download from Microsoft’s Mac website; as far as I know, it will update either the RTM or SP1 versions of the Office suite, and you’ll need to install it separately on each machine unless you’re using a software distribution system. Microsoft has also promised to make it available through their automatic update mechanism for Mac Office, but it doesn’t seem to have shown up there yet.

Update: Gerod reminded me that you need an Exchange hotfix to enable sharing and delegation to work; I’d forgotten all about that. (Also updated the links to point to live content)

Update: John Welch has tons of screen shots in his article on SP2.

Did you know that there’s a blog maintained by the Entourage team at Microsoft’s Mac business unit? Me neither. But they do, and a little bird tells me that they’re going to start updating it much more regularly. Drop by and add it to your aggregator if you use or support Entourage.

Cool stuff from the PDC: the developer roadmap for E12 was unveiled at PDC today. Terry Myerson has a post on it at the Exchange team blog, or you can just go straight to the PowerPoint deck from the session. I’ve got a lot of catching up to do, since the Cookbook depends on WMI and CDOEXM.

Let’s say you wanted to set every calendar in your organization to grant all users “reviewer” rights. This makes it easy to see detailed calendar data instead of just pure free/busy information. There’s no direct way to do this through CDOEXM or WMI, but Glen Scales has come up with a solution that uses the Exchange 5.5 acl.dll. Check it out here.

I actually had real work to do this week, so I couldn’t attend the PDC. That’s too bad, because there’s a lot of interesting stuff happening there. For example, MS today took the wraps off Windows Workflow Services, their platform for workflow integration. There are some interesting touches that I think will help distinguish their offering from their competitors, including integration with Visual Studio and a marketplace for workflow actions (which MS is calling “activities”.) When I get some time, I’ll have to dig into this and see what’s what.

In related news, MS also started talking about changes to InfoPath (hint: no more requirement for a client-side application) and their new Office server platforms. It’s very interesting that they’re focusing on BI and content management as first-class tasks in the new release; we’ll have to wait and see what capabilities they’re able to get in for the 1.0 release.

There’s a fascinating article in the most recent issue of RISKS Digest about anomalies and Byzantine failures in flight control systems. I can’t explain it nearly as well as Peter Ladkin, who wrote it, so I won’t try. Although Exchange and Windows aren’t generally vulnerable to Byzantine faults, it’s a fascinating area of study in security-critical systems: how do you design systems that keep working when their inputs are lying?

I’ve been heads-down on some deadline-critical work, so I hadn’t followed the Notes/Dominio 7 release as closely as I evidently should have. I woke this morning to find out that— oops— IBM isn’t shipping DB2 support in Notes 7. See Ed Brill’s page for his take on it, including the news that you can apply for access to the DB2 functionality. I have to wonder whether there are secret criteria for the application process; I guess I’ll find out when I apply. It’s too bad that this feature didn’t make the cut, although IBM had a tough decision: slip to keep the feature or ship without it. Given the customer uncertainty over the impact of moving to DB2 as part of Workplace, I’m sure they would have liked to ship this feature on schedule.

Interestingly, the reason Ed cites for not shipping the feature is that not enough customers were testing it. Microsoft has worked long and hard to build a real-world customer testing program, the Technology Adoption Program (or TAP). TAP customers run pre-release builds of Exchange in production, with full support from PSS. Of course, MS also dogfoods new releases in their own environment; between the TAP and internal MS users, my recollection is that there were about 150,000 mailboxes running live on Exchange 2003 during the latter part of its dev cycle. I expect to see the same thing– probably with bigger numbers– for Exchange 12. Perhaps IBM should consider a similar approach.

Pace this ZDNet story, which describes how MessageOne has seen a spike in workload with the unwanted arrival of Katrina in the New Orleans-Biloxi-Gulfport-Pensacola strip. The article makes an excellent point: the time to get a recovery or continuance solution in place is before the bad weather starts. Just like flood insurance, if you wait too long you won’t be able to get protection in time.

All I can say is “wow!” There are a ton of new features and enhancements– very impressive for a point release. Please let me know if you find anything that doesn’t work properly.

Steve Friedl just posted the first public draft of “An Illustrated Guide to IPsec“. It’s very well done, with lots of illustrations that help explain how IPsec works. It will help if you already know the basics of IPsec, but there’s a good bit of intro-level information for those who aren’t already IPsec gurus.

Wonderful news: Microsoft’s Jesper Johansson is blogging. (You may remember him as the guy who said it’s OK to write down passwords). Check it.

Microsoft is making a “community technology preview” (CTP) of Exchange Server 2003 service pack 2. This is pretty cool. Get it from this link (which should be live shortly). I’m particularly interested to see how people put the Sender ID tools to use.
Update: the Exchange team blog has a list of FAQs about the CTP. Note well that the CTP build isn’t supported by PSS and shouldn’t be run on production servers.

Great news: CIS has finally released their benchmark for Exchange 2003. It’s a fairly comprehensive assessment and hardening guide for Exchange Server 2003 (see these FAQs for more details). It was developed by CIS with input from NSA, MITRE, Microsoft, and various parts of the Exchange community. I think it will be of great benefit to most organizations now running Exchange (of course, I should have asked them to include the book in the bibliography 🙂 )

Devin Ganger, my cow-orker at 3sharp and coauthor of the Exchange Server Cookbook, is on the scoreboard again– this time with an ebook on discovery, compliance, archival, and retention. The first chapter‘s now available, so go check it out.

I’ve been asked several times about ways to disable the use of removable storage devices to protect against pod slurping and related attacks. XP SP2 has a way to prevent writing to USB devices, but there’s another solution that’s described in this MVP-contributed KB article.