Not much activity on the UM front lately, as I’ve been moving into my new office in what used to be the attic. This is a huge upgrade, so I decided to upgrade my phone from my old AT&T deskset to a Mitel 5340. This required me to do several things.
First, I relocated the Mitel 3300 and Intel PIMG to my equipment rack on the other side of the basement. I ran a single silver-skin phone line to it for my work phone line (xxx-xxx-8308). I interconnected it with the house network and verified that I had connectivity to the upstairs office. The upstairs drop is actually plugged into one of the power-over-Ethernet (PoE) ports on the 3300cxi so the 5340 can get power.
Then I moved the 5340 upstairs; that was simple enough. It has a jack on the underside that acts as a passthrough, so the 5340’s plugged into the wall, and my desk switch is plugged into the 5340. Unfortunately, the 5340 only passes 10Mbps out, at least according to my switch. No big loss for my environment.
Then the fun began. From the minute I plugged the 8308 line into one of the LS (loop-start) ports on the back of the 3300, I could place outgoing calls by lifting the handset and dialing 9. So far, so good. However, the phone display said “ANALOG”, which wasn’t really what I wanted. The label for that display comes from the trunk service assignment name, which you can change. There’s a separate option in the class of service (“Display Dialed Digits During Outgoing Calls”) that fixes that.
My basic setup is this: three handsets at extensions 5001, 5002, and 5003, plus two analog lines ( xxx-xxx-8305 and xxx-xxx-8308). My desired end state is to have both analog lines ring all 3 handsets, e.g. just like a POTS phone would. That way I can answer either line from anywhere. So far, I’ve gotten 1 line to ring 1 handset, which is progress. Here’s how:
- I created a circular hunt group, 5000, using day and night COS 1.
- I modified trunk service assignment for trunk 9 (the 8308 LS line) to have a non-dial-in answer point of 5000.
- On the multiline key set assignment page, I assigned handset 5001 button 2 to be label 8308, type key system, ring type ring, button DN 5308.
At that point, I had a new button on the handset labeled “8308”. When I placed an incoming call from my cell phone to xxx-xxx-8308, my conventional wired phone would ring, but the deskset connected to the 3300 wouldn’t. I then went back and modified the trunk service assignment answer point to be 5308, vice 5000. That did the trick.
I still have to hook up 8305, then verify that the hunt group sends 8308 to the other handsets. Once that’s done, I’ll be in pretty good shape, and it’ll be time to configure the PIMG to start answering 8308.
(I’d like to say I figured this all out myself, but that would be a flat-out lie. Thanks to the friendly folks on the Mitel forum at tek-tips.com!)
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