Delta had a big event in Atlanta last night. I couldn’t attend (duh), but some of the folks from FlyerTalk who did attend posted their notes on the event, and some of the planned changes are pretty exciting; in particular, they’re stepping up the frequency of aircraft deep cleaning, they’re retrofitting song amenities (like in-seat in-flight entertainment) to their mainline fleet, and they’re upgrading the business cabins for their international fleet. I hope these changes bear fruit!
Update: my favorite enhancement is definitely being able to get automated notification of flight delays. Reportedly, Delta’s going to enhance this so that you can specify someone else to get your flight alerts– I’d love that feature, as it gives me an easy way for Arlene to keep track of when to get me from the airport. Running a close second is this report that DL’s going to stop buying CRJs and get the EMB-170/190 instead, which is about a million times more comfortable.
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