“25 Lessons I Learned This Year” from FlyerTalk

Terrific posting from a guy on FlyerTalk who took a new job in June (“you won’t have to travel very much”) and ended up banking 93,000 miles by year’s end. His 25 lessons learned is a classic, particularly #5 (be nice to people), #13 (use a checklist to avoid forgetting stuff), and #25 (you’re special, just like everyone else).