So, to my dismay I found out that Buckeye doesn’t support voice-over-IP. I plugged in my Vonage box and got nothing but dead air, so I called their tech support and got the bad news. Apparently they’re testing it at a limited number of sites, and I’m asking them to add me to the test group. This may, or may not, have something to do with the fact that Buckeye Telesystem is an ILEC here in town, or that they’ve partnered with VoEx. Still, I really don’t like the idea that my service provider is filtering the protocols I can use. Their job is to sell me connectivity, not to decide how I use that connectivity. This isn’t a problem I ever had with Speakeasy, so perhaps I was hasty to switch away from them.
Update: As I noted in the comments, Buckeye does support Vonage. The problem was with my Vonage hardware (and, of course, with their technician making stuff up). I had a very pleasant conversation with Corinne Jensen of Buckeye Telesystem. She told me that what they’re actually testing is residential voice service, not using VoIP, to compete with SBC. I said “sign me up!” but it’s only available to employees at present. So, now it’s all good.
Buckeye does *too* support VoIP
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