Fossil repair experience: four stars

I sent my Fossil Abacus watch in to get the fix for its worrisome susceptibility to static. I mailed it via Priority Mail on 2/23, and I got it back a week later– not bad, considering that it had to be mailed out and UPS Ground-ed back. I apparently got a new watch, since I had to re-register it. The little nicks and scratches on the old watch were gone. An overnight charge and I was back in business! (Except for one minor nit: I got a bunch of stale news flashes from 2/17, 2/18, and 2/20). I’m impressed with how fast and easy the return & repair process was, especially for a $129 piece of consumer electronics. For most gadgets in that price range, it’d probably be easier to just get a new one from Best Buy than to jump through the manufacturer’s hoops.