OfficeMax to Paul: mea culpa

After my strong letter to OfficeMax, I wasn’t really expecting a response. I was upstairs stealing some of Arlene’s candy getting a snack and I noticed that the fax machine was humming. It was a letter from OfficeMax’s CEO, apologizing and promising that I’d hear from their director of customer service. What a deal! (I’ll post it when I have more time, which will probably be in 2009 sometime.)